Field Service Technician I – Dallas, TX

Veralto

. Deliver high-quality customer service at customer sites .

Posted 9/17/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $29 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering high-quality customer service and performing preventive maintenance and repairs on Hach devices in various industrial settings. Strong mechanical aptitude and effective communication skills are essential for addressing technical issues and ensuring customer satisfaction.

Highest-signal resume keywords

Field Service ExperiencePreventive MaintenanceTechnical Diagnostics/RepairStrong Interpersonal SkillsWritten and Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Preventive MaintenanceTechnical DiagnosticsRepairCalibration/VerificationMechanical AptitudeService ReportingCustomer Service

Soft Skills

Interpersonal SkillsCommunication Skills

Tools & Technologies

Hach Devices

Certifications & Qualifications

HS Diploma or EquivalentValid Driver's License

Industry Keywords

Municipal SettingsIndustrial SettingsWater FacilitiesWastewater FacilitiesRefineriesChemical ManufacturingFood ProcessingNEC Hazardous Locations

About the role

Key responsibilities & impact

Deliver high-quality customer service at customer sites
Perform preventive maintenance, routine repairs, and calibration/verification of Hach devices
Serve as on-site customer contact for technical and service-related problems
Work in municipal and industrial settings, including water and wastewater facilities, refineries, chemical manufacturing plants, and food and beverage processing facilities
Service instruments in NEC hazardous locations (Class I Division 2) where applicable
Submit prompt, accurate service reports affecting billing, inventory, instrument history, and instrument failure
Follow safe work practices according to company policy
Execute administrative activities supporting service visits
Travel daily to customer sites throughout the Dallas-area territory
Report to the Field Service Manager

Requirements

What you’ll need

HS Diploma or equivalent required
Minimum of 2 years of field service experience and/or customer-facing roles preferred
Valid driver's license and clean driving record
Ability to rent a car and/or hotel rooms under applicable state law
Mechanical aptitude and experience with preventative maintenance and technical diagnostics/repair would be an asset
Associates/technical degree preferred, or a combination of education and experience
Strong interpersonal skills
Strong written and verbal communication skills
Ability to travel daily to customer sites, typically within a 2-hour radius
65–75% of weekly travel will include overnight stays
Occasional travel to other states within the region, with trips lasting up to one week

Benefits

Comp & perks

Comprehensive 10-week training period
3 days off per week after training
Company car with maintenance and fuel paid
Company cell phone
Corporate credit card for company expenses
Medical, dental, and vision benefits starting the first day
401(k) with company matching
PTO up to 17 days a year
48 hours of Paid Sick Leave
Hach Bonus up to 6% of yearly salary, paid out quarterly
Dedicated support staff
Growth and development opportunities
Company-paid travel, accommodations, and meals for overnight stays