Internal Communications Manager

Vercel

. Design and run internal communications processes and calendar for All Hands, leadership updates, and team-level cadences .

Posted 10/22/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $198,000 - $297,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in internal communications, project management, and stakeholder coordination, with a strong focus on writing, editing, and storytelling. Capable of measuring communication effectiveness and aligning internal messages with broader organizational goals.

Highest-signal resume keywords

Internal Communications ManagementWriting And Editing SkillsProject ManagementStakeholder CoordinationCommunication Metrics Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Internal CommunicationsProject ManagementWritingEditingStorytellingCommunication MetricsEmployee Engagement ProgramsCross-Department CollaborationContent CreationConfidentiality Guidelines

Soft Skills

Relationship BuildingJudgmentAdaptabilityCuriosityFeedback Responsiveness

Tools & Technologies

SlackNotionVideo Communication ToolsPulse SurveysEmployee Feedback Systems

Industry Keywords

Organizational CommunicationEmployer BrandingOnboardingCompany MilestonesTechnical Teams

About the role

Key responsibilities & impact

Design and run internal communications processes and calendar for All Hands, leadership updates, and team-level cadences
Decide what belongs in Slack, email, Notion, and video, document it, and drive company adoption
Establish internal communications metrics and report quarterly on reach, read rates, All Hands attendance, and pulse-survey sentiment
Co-lead major announcements and organizational changes, owning workstreams and flagging sensitive issues, dependencies, and decisions
Build internal communication plans for company milestones
Write and edit leadership and organizational updates, Slack posts, FAQs, explainers, and All Hands materials
Partner with Legal, People, and Finance on confidentiality guidelines
Design and launch creative employee education and engagement programs
Create structured opportunities for cross-department collaboration
Train employees to act as Vercel ambassadors
Use agents to surface employee opportunities and news
Measure program effectiveness and improve or retire programs accordingly
Participate in communications approval processes
Align internal messages with communications to customers, press, and partners
Partner with People on employer brand, onboarding content, and culture programs
Use employee feedback to identify communication gaps and improve understanding
Report to the Head of Communications

Requirements

What you’ll need

Have 5+ years of experience in internal communications, ideally with exposure to technical teams
Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience
Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines
Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it
Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners
Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance
Enjoy creating practical, repeatable processes that improve the quality and consistency of communications
Respond well to feedback and adapt as priorities change

Benefits

Comp & perks

Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.