Care Coordination Representative

Verisma

. Process assigned Care Coordination Services and Health Information Management tasks .

Posted 9/29/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in Health Information Management and Electronic Health Records (EHR) navigation while maintaining HIPAA compliance and delivering exceptional customer service in a high-volume environment.

Highest-signal resume keywords

Health Information ManagementElectronic Health Records (EHR)HIPAA ComplianceData Entry SkillsMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Information ManagementElectronic Health Records (EHR)Data Entry SkillsMedical TerminologyAttention to DetailHigh-Volume Work ManagementTyping SkillsTransaction TrackingFiling ProcessesCustomer Service

Soft Skills

ProfessionalismAdaptabilityCommunicationTeam CollaborationProblem-Solving

Tools & Technologies

EHR SoftwareMicrosoft Office SuiteCompany-Specific Software

Industry Keywords

HIPAA GuidelinesService Level AgreementsPlanning GuidelinesCompliance StandardsPatient Medical Forms

About the role

Key responsibilities & impact

Process assigned Care Coordination Services and Health Information Management tasks
Evaluate medical documents and electronically file them into patient charts
Manage orders, referrals, insurance verifications, prior authorizations, and patient medical forms
Navigate client electronic health records (EHR) software and internal systems
Handle high volumes of work with quality and accuracy
Use data entry and typing skills to process work efficiently
Cross-train in multiple EHRs to provide additional team coverage
Follow defined filing processes and consult documentation or supervisors when needed
Apply client protocols, Service Level Agreements, Planning Guidelines, and target transactions per hour
Track completed work, time, and transaction counts
Complete assigned work and report variances, delays, and resolution actions to management
Maintain HIPAA practices and report violations
Provide professional and courteous customer service to customers, vendors, visitors, coworkers, and management
Attend required meetings and training
Perform other assigned duties to support department and company operations

Requirements

What you’ll need

High School Diploma or equivalent required
Experience with health information management concepts, EHRs and/or medical terminology is a plus
Proficient in managing a high-volume, fast-paced environment with accuracy
Intermediate computer skills, including Microsoft Office Suite and the ability to adapt to company-specific software
Capable of efficiently navigating multiple open programs, windows and applications
Strong attention to detail and accuracy
Must be able to perform physical tasks such as sitting, talking, hearing, using hands, reaching, standing, walking, driving, and occasionally lifting up to 25 lbs
Occasional after-hours or weekend work may be required
Ability to fulfill responsibilities in a remote capacity while ensuring access to strong/reliable internet within a designated, secure and private workspace
Must follow HIPAA guidelines and procedures and maintain confidentiality concerning business affairs and sensitive data
Must comply with company/client agreed compliance standards

Benefits

Comp & perks

Remote work from your own home office environment
Occasional after-hours or weekend work may be required
Training and meetings as required