Health Information Specialist

Verisma

. Review and intake all requests into VRM accurately and timely .

Posted 10/15/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing medical record requests while ensuring compliance with HIPAA regulations and maintaining confidentiality. Proficient in utilizing software applications for efficient record management and delivering exceptional customer service.

Highest-signal resume keywords

Medical Records ExperienceHIPAA KnowledgeVerisma Software ProficiencyMicrosoft Office Suite ExperienceCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record ProcessingRequest IntakeDocument OrganizationAccuracy MaintenanceClerical Skills

Soft Skills

Independent WorkAttention to DetailEffective Communication

Tools & Technologies

Verisma SoftwareEHR SystemsGeneral Office Equipment

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Healthcare SettingPHI Release RegulationsService Level AgreementsTurnaround Times

About the role

Key responsibilities & impact

Review and intake all requests into VRM accurately and timely
Intake requests utilizing multiple software applications
Read and interpret forms and authorizations
Support the resolution of HIPAA-related release issues
Process STAT record requests in a timely and efficient manner
Organize records and documents to complete the ROI process
Process requests utilizing Verisma Software applications and client EHR
Receive inbound phone inquiries from requesters regarding record requests
Provide exemplary customer service
Attend training sessions, as required
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Ensure turnaround times (TAT) and service level agreements are met (SLAs)
Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Live by and promote Verisma Core Values

Requirements

What you’ll need

High school diploma or GED equivalent, required; some college preferred
Minimum 2 years’ medical records experience and/or clerical/office work
Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period, including evenings, weekends and holidays
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of PHI, preferred
Maintain accuracy and productivity standards
Must be able to work independently