HPR Bench Supervisor

Verisma

. Organize and supervise a team of ROI Audit specialists supporting multiple accounts .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and supervising teams in a healthcare setting, with a strong focus on compliance with HIPAA and HITECH regulations. Proficient in utilizing Verisma software applications and EMR systems while maintaining high standards of productivity and customer service.

Highest-signal resume keywords

Team SupervisionHIPAA ComplianceVerisma Software ProficiencyMedical Record AuditsRHIT Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ProcessingClerical WorkSchedulingTraining and MentoringAudit ManagementResource AllocationWorkflow DistributionPerformance DocumentationDetail OrientationOffice Equipment Proficiency

Soft Skills

Impeccable TactDiplomacyIndependent WorkCommunicationRelationship Building

Tools & Technologies

Microsoft Office SuiteVerisma SoftwareEMR Systems

Certifications & Qualifications

RHIT Certification

Industry Keywords

HIPAAHITECHProtected Health InformationHealthcare SettingClient Management

About the role

Key responsibilities & impact

Organize and supervise a team of ROI Audit specialists supporting multiple accounts
Coordinate with the Audit Bench Manager and Directors to ensure Bench staff support client accounts
Make training suggestions and manage staff utilization, work assignments, and scheduling
Build relationships with Client Managers to support Verisma clients
Provide scheduling, coaching, mentoring, and real-time issue resolution
Supervise 40% of the time and process records 60% of the time
Prioritize time-off requests and staff responsibilities
Support payroll approval and resource allocation
Distribute daily workflow to Audit Bench ROI Specialists
Provide constructive feedback on company standards, policies, and account protocols
Document and escalate recurring performance issues
Maintain knowledge of HIPAA, HITECH, state/federal rulings and statutes, and client-specific requirements
Process medical ROI requests and organize records for the audit ROI process
Track and ensure remote access for bench staff clients remains active
Use Verisma software applications and multiple EMR systems
Read and recognize audit types and appropriate record sets
Communicate with clients, management, and associates
Maintain productivity, efficiency, accuracy, compliance, confidentiality, and customer service standards
Assist with training new hires and attend required training sessions
Perform other related duties and promote Verisma Core Values

Requirements

What you’ll need

HS Diploma or equivalent
Some college preferred
RHIT certification preferred
At least 4 years of medical record experience; audits preferred
At least 4 years of experience completing clerical or office work
Prior supervisory experience preferred
Experience using general office equipment, including desktop computer and scanner
Proficiency with Microsoft Office Suite
Experience in a healthcare setting preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information preferred
Ability to work independently
Detail-oriented
Impeccable tact and diplomacy to effectively lead the team

Benefits

Comp & perks

Remote work arrangement
Training sessions and training support for new hires