Release of Information Specialist

Verisma

. Process medical ROI requests in a timely and efficient manner .

Posted 10/22/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing medical ROI requests efficiently while ensuring compliance with HIPAA regulations. Proficient in utilizing Verisma software and Microsoft Office Suite to manage records and provide exceptional customer service.

Highest-signal resume keywords

Medical Record ExperienceHIPAA KnowledgeVerisma Software ProficiencyCustomer Service SkillsDetail Oriented

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record ProcessingClerical WorkOffice Equipment OperationMicrosoft Office SuiteRecord Organization

Soft Skills

Professional InteractionFriendly CommunicationIndependent Work

Tools & Technologies

Verisma SoftwareDesktop ComputerScanner

Certifications & Qualifications

HS Diploma or Equivalent

Industry Keywords

Protected Health InformationHealthcare SettingState Regulations

About the role

Key responsibilities & impact

Process medical ROI requests in a timely and efficient manner
Process requests utilizing Verisma software applications
Support the resolution of HIPAA-related release issues
Organize records and documents to complete the ROI process
Read and interpret medical records, forms, and authorizations
Provide exemplary customer service in person, on the phone and via email, depending on location requirements
Interact with customers and co-workers in a professional and friendly manner
Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
Attend training sessions, as required
Live by and promote Verisma company values
Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Requirements

What you’ll need

HS Diploma or equivalent
2+ years of medical record experience
2+ years of experience completing clerical or office work
Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
Must be able to work independently
Must be detail oriented
Some college preferred
Experience in a healthcare setting, preferred
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred