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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing onboarding processes and providing administrative support to Sales Leadership, with a strong focus on reporting metrics and customer program tracking. Proficient in coordinating system setups and maintaining price integrity within sales systems.
Highest-signal resume keywords
Sales Onboarding ManagementReporting Metrics GenerationSalesforce.com CoordinationCustomer Program TrackingMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Onboarding ManagementReporting Metrics GenerationSalesforce.com CoordinationCustomer Program TrackingPricing UpdatesContract RenewalsInvoice Discrepancy ResolutionMarket AnalysisProject ManagementBudgeting
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationStrong Customer Service SkillsPlanning and Organization SkillsAdaptability
Tools & Technologies
Salesforce.comECommerce PlatformsMicrosoft Office Suite
Industry Keywords
Sales LeadershipCustomer SetupInventory ManagementVendor Market AnnouncementsPrice Integrity
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Manage onboarding process for all new Sales hires.
- Provide administrative support to all levels of Sales Leadership, including new customer setup, invoice discrepancy resolution, and presentation and correspondence creation for sales meetings.
- Generate reporting metrics for Sales Leadership.
- Act as intermediary between Sales and stakeholders in Sourcing, Operations, Inventory Management, and other departments.
- Facilitate CDI and item setup for new, existing, and project business.
- Coordinate system setups including Salesforce.com and eCommerce, pricing updates, contract renewals, and deviations.
- Create and manage reports and customer program tracking, including sales studies for commissions, budgeting, contests, and marketing.
- Assist with and implement unique customer programs.
- Work with Category Management and Veritiv Costing to understand vendor market announcements and cost increases in real time.
- Work with Sales Managers to communicate upcoming market moves and announcements.
- Work with Sales Representatives to price new and existing business at responsible margins.
- Execute price integrity within Veritiv systems so incoming customer PO prices match system pricing without overrides or delay.
- Perform all other duties as assigned.
Requirements
What you’ll need- 5-10 years of related job experience.
- Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
- Ability to work quickly and efficiently.
- Excellent verbal, written, people, and diplomacy skills are required.
- Proficient with Microsoft Office Suite.
- Strong customer service skills (friendly, courteous and helpful).
- Strong planning and organization skills are required.
- Bachelor's Degree Preferred.
Benefits
Comp & perks- Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
- Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
- Collaborative atmosphere with customers and suppliers to create healthier, safer and more sustainable communities through responsible operations and innovative solutions.
- Healthcare benefits including medical, dental, vision, and health savings account
- Life, AD&D, and disability insurance
- 401k
- Paid time off
- Tuition reimbursement
- Employee assistance program
- Other fringe benefits