Veritiv Corporation

Planner

• Maintain input data driving replenishment triggers from the Material Resource Planning system, including lead time, reorder point, maximum inventory level, reorder quantity, and scaled purchase quantities
• Determine inventory management methodology for individual materials or material groups
• Assist in developing bottom-up forecast models and liaise with business owners for consensus
• Review MRP-created Purchase Requisitions and release appropriate requisitions for purchase orders
• Ensure quantities and suppliers support best-practice purchasing
• Set up new item numbers, obtain vendor quotes, and set up costs and Bills of Materials in SAP
• Complete regular cost audits
• Collaborate with Quality to manage adherence to customer and regulatory requirements
• Review inventory levels, assess performance, and recommend changes to optimize working capital, customer service, and strategic initiatives
• Manage inventory metrics including turns, GMROII, and inventory aging
• Manage onboarding and sunsetting of materials and material groups
• Improve operations, turnaround times, and work processes while providing seamless customer service
• Perform other duties and responsibilities as requested

Inventory Planner

Project Manager

• Manage programs and large projects related to Veritiv’s internal and external information systems
• Communicate and coordinate project team activities
• Align IT initiatives with long-term organizational objectives and suggest innovative solutions
• Facilitate ideation through a defined innovation process and engage appropriate stakeholders
• Communicate program status and escalate issues to management
• Develop scope, deliverables, resources, work plans, budgets, and timelines for initiatives
• Articulate program goals, objectives, and business impact
• Manage program and project teams and coordinate cross-project initiatives
• Ensure portfolio optimization, business goal alignment, and business value alignment
• Identify requirements for cross-functional teams and external vendors
• Develop and manage project budgets and deliver against business goals
• Identify risks and opportunities across multiple projects
• Analyze and overcome program risks and produce reports
• Consolidate project reporting and manage project interdependencies
• Ensure resource capacity and availability across projects
• Manage IT components of Veritiv’s programs and projects

Net Ops, Project Manager

Manager

• Plan, direct, and coordinate activities involving electronic data processing, information systems, systems analysis, and computer programming.
• Manage WMS configuration and facility setup while supporting the long-term evolution of the distribution network.
• Support the overall Warehouse Management Systems business and standard operating processes.
• Act as a subject matter expert on WMS applications to support the long-term operational vision.
• Lead configuration initiative activities supporting the national distribution network.
• Track project status and issues and escalate roadblocks as necessary.
• Work with local site management and corporate resources to resolve conflicts and communicate solutions.
• Participate in site-specific requirements meetings to solve complex operational and system problems.
• Identify local site requirements, collaborate with corporate teams on solutions, and document solutions.
• Identify and escalate continuous improvement opportunities.
• Provide user support during WMS implementations and upgrades.
• Manage WMS end-user training content and tool development activities.
• Perform other duties as assigned.

Regional WMS Manager

• Manage warehouse relocations, facility consolidations, start-ups, and large-scale operational change initiatives
• Manage scope, schedule, budget, vendors, risks, and operational readiness for seamless transitions
• Manage complex programs and large projects related to Veritiv’s internal and external information systems
• Communicate and coordinate project team activities
• Work with senior leadership to align IT initiatives with long-term organizational objectives
• Facilitate ideation through a defined innovation process and engage appropriate stakeholders
• Communicate program status and escalate issues to management
• Develop scope, deliverables, resources, work plans, budgets, and timelines with sponsors, cross-functional teams, and project managers
• Articulate program goals, objectives, and business impact
• Manage program and project teams, coordinate and delegate cross-project initiatives, and optimize portfolio and business value alignment
• Identify requirements for cross-functional teams and external vendors
• Develop and manage project budgets and deliver against business goals
• Identify risks and opportunities across multiple projects
• Analyze and mitigate program risks and produce reports
• Consolidate project reporting at the program level and manage project interdependencies
• Ensure resource capacity and availability across projects
• Manage the IT components of Veritiv’s programs and projects
• Perform additional duties as assigned

Warehouse Transition & Consolidations, Project Manager

Customer Support

• Manage an assigned Customer Service team to ensure operational excellence
• Evaluate, coach, train, develop, and staff the Customer Service team
• Manage daily Customer Experience team activities, including order processing, confirmations, information requests, product availability inquiries, and customer inquiries
• Promote proper telephone and email etiquette and timely, professional responses
• Resolve escalated issues with Sales, Operations, Finance, and other departments
• Coach the team on preventative steps
• Staff the team according to business needs using reporting tools and workload balancing
• Coach, counsel, and discipline employees as necessary
• Complete written appraisals and support employee growth and development
• Implement and train employees on new processes, policies, and products
• Ensure use of available Veritiv tools
• Create, monitor, and review team and individual goals
• Lead the team through change
• Maintain communication with internal and external customers through monthly calls with sales management and top accounts
• Assist with recruitment, interviewing, and selection of departmental new hires

Inventory Planner

Net Ops, Project Manager

Regional WMS Manager

Warehouse Transition & Consolidations, Project Manager

Customer Service Team Manager