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Verizon

Associate Director – Business Channel Management

Verizon

. Direct a team of Channel Sales Client Executives responsible for third-party partner sales execution and operational health .

Posted 11/5/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing third-party channel sales, driving partner performance, and achieving sales targets while ensuring compliance and customer-centricity. Proficient in coaching and developing sales teams, navigating complex internal processes, and aligning local execution with national strategies.

Highest-signal resume keywords
Third-Party Channel ManagementSales LeadershipConverged Sales ManagementCRM ProficiencyDoor-to-Door Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Performance ManagementData-Driven Gap AnalysisSolution-SellingSales Target AchievementFraud Management
Soft Skills
CoachingCollaborationCommunicationProblem-SolvingLeadership
Tools & Technologies
CRM PlatformsVerizon Solution Portfolios
Certifications & Qualifications
Bachelor's DegreeMBA Preferred
Industry Keywords
FiosFixed Wireless AccessMobilityClient ExecutivesC-Suite Engagement

About the role

Key responsibilities & impact
  • Direct a team of Channel Sales Client Executives responsible for third-party partner sales execution and operational health
  • Manage day-to-day support of Door-to-Door partners selling Fios, Fixed Wireless Access, Mobility, and Frontier
  • Drive partner sales performance and achieve or exceed sales targets
  • Ensure partner-driven volume is sustainable, compliant, and customer-centric
  • Advise C-suite partner leadership and advocate for the team by removing internal roadblocks
  • Align local execution with national SMB strategy
  • Translate high-level KPIs into actionable sales plays
  • Train partners on converged Wireless and Fiber solutions and solution-selling
  • Lead weekly performance assessments and quarterly reviews with partner executives
  • Synchronize partner investment, staffing levels, and growth goals
  • Serve as the final escalation point for fraud holds, credit adjustments, and orders in jeopardy
  • Streamline internal processes using organizational networks
  • Audit partner orders, conduct data-driven gap analysis, and mitigate cancellations
  • Develop and coach Client Executives through partner calls and in-field collaboration
  • Travel to partner offices and conduct side-by-side field collaboration with Client Executives and agents

Requirements

What you’ll need
  • Bachelor’s degree or four or more years of work experience
  • Two or more years of Verizon Business experience, with experience working direct or in a third-party capacity
  • Eight or more years of relevant sales leadership experience, focused on third-party channel management or business development
  • Proven track record managing converged sales (Wireless and Wireline) and achieving aggressive growth targets
  • Experience leading geographically dispersed teams
  • Willingness and ability to travel 25% to 50%
  • Candidates may sit anywhere in the southeast market as long as they are near an airport
  • Preferred: MBA or equivalent
  • Deep experience in Door-to-Door Sales (D2D)
  • Proficiency in external CRM platforms
  • Deep understanding of Verizon solution portfolios, including One Talk, Fios, and FWA
  • Ability to navigate complex internal roadblocks such as fraud overrides and spending limits
  • Ability to transition between on-the-floor coaching and C-Suite partnership meetings

Benefits

Comp & perks
  • Medical, dental, and vision insurance
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • Matched 401(k) savings plan
  • Up to 8 company-paid holidays per year
  • Up to 6 personal days per year
  • Paid parental leave
  • Adoption assistance
  • Tuition assistance
  • Other incentives
  • Premium pay opportunities such as overtime, shift differential, holiday pay, and allowances
  • Up to 15 days of vacation per year for newly hired employees, increasing with additional service
  • Commission-based compensation with potential to earn more
  • Mobile work with primarily customer or field locations and occasional Verizon location visits
  • In-person training and meetings
  • Travel involving partner offices and field collaboration