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Associate Director – Contract Management
Verizon. Perform legal and business term reviews, business development manager/sales support, template generation, lifecycle contract management, customer service, and special projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract management, legal document drafting, and sales support, with a strong focus on collaboration with internal stakeholders and external partners. Proficient in utilizing tools like Microsoft Excel and Word for effective agreement tracking and redlining.
Highest-signal resume keywords
Contract ManagementLegal Document DraftingSales SupportProject ManagementMicrosoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Management OperationsLegal Document DraftingAgreement Template GenerationProject ManagementData EntryAgreement ReviewAmendment PreparationRedliningTroubleshootingProcess Improvement
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal SkillsEmotional IntelligenceTime Management
Tools & Technologies
Microsoft ExcelMicrosoft WordCATVECAPFinance Portal
Certifications & Qualifications
Juris DoctorCertified Paralegal
Industry Keywords
Sales SupportCustomer ServiceContract Lifecycle ManagementBusiness DevelopmentLegal Compliance
About the role
Key responsibilities & impact- Perform legal and business term reviews, business development manager/sales support, template generation, lifecycle contract management, customer service, and special projects
- Manage daily contract management operations and enter required agreement data
- Draft, review, and revise Marketing, Bulk, and other VEC agreements
- Review property-owner redlines and finalize agreements protecting Verizon’s interests and increasing revenue
- Support BDM negotiations with internal stakeholders, property representatives, and attorneys
- Prepare amendments and draft notices, including default and price-increase notices
- Collaborate with in-house counsel to finalize agreements, amendments, and legal documents
- Track requests and provide reports to leadership
- Document procedures and train new BDMs and Sales personnel
- Evaluate and improve agreement templates and contract processes
- Manage post-execution contract issues using CAT, vECAP, and the Finance portal
- Monitor agreement accuracy and integrity
- Coordinate with legal, risk management, engineering, accounts payable, vendor management, and other support groups
- Troubleshoot executed-agreement, billing, and commission-payment issues
- Interpret agreement terms for Sales, Bulk Ops, and Account Management teams
- Build and use AI for agreement templates and redlining
- Train and support property owners and staff on vECAP
- Participate in cross-functional initiatives and contract-automation implementation
- Identify process changes to reduce overlapping work
- Assist with RFP review
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Sales support and customer service experience
- Experience drafting legal documents and agreements
- Project management experience
- Proficiency with Microsoft Excel and Word, specifically Word Tracking or Redlining functions
- Juris Doctor or Certified Paralegal preferred as an additional qualification
- Experience with Sales, Marketing, Engineering, and Finance preferred as an additional qualification
- Ability to manage many simultaneous tasks and stay on schedule
- Excellent written and verbal communication skills
- Excellent interpersonal and emotional intelligence skills
Benefits
Comp & perks- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay opportunities including overtime, shift differential, holiday pay, and allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with service
- Other incentives
- Hybrid work arrangement with work-from-home and assigned office days