FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading large-scale learning delivery teams and implementing innovative learning technologies, including agentic AI tools and adaptive platforms. Proven ability to align training strategies with operational objectives while optimizing resource allocation and enhancing trainer utilization.
Highest-signal resume keywords
Learning Delivery LeadershipAgentic AI Tools ImplementationCross-Functional Delivery ModelsChange Management MethodologiesStrategic Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning & DevelopmentProcess Design PrinciplesFacilitation ModalitiesOperational ExcellenceTraining Operations ManagementUniversal Trainer FrameworkData-Driven StorytellingWorkforce SchedulingEvaluation FrameworksTrainer Certifications
Soft Skills
LeadershipCoachingMentorshipInfluencing StakeholdersCollaboration
Tools & Technologies
AI-Assisted Learning PlatformsAdaptive Learning EnginesSynthetic Role-Play SimulationsAutomated Delivery WorkflowsClassroom Audit Tools
Industry Keywords
Operational ThroughputUpskillingConsultative EngagementSuper TeamingLean Six Sigma
About the role
Key responsibilities & impact- Drive innovative learning execution, operational excellence, and delivery transformations across the enterprise
- Lead delivery leaders, trainers, and specialists
- Implement cross-functional Universal Trainer models
- Scale delivery capabilities and optimize trainer utilization
- Integrate AI-assisted, multi-modal learning experiences across diverse channels
- Ensure seamless onboarding, rapid upskilling, and operational throughput for frontline and global teams
- Architect and execute Universal Trainer strategies across Consumer, Business, GNT, and specialized channels
- Provide leadership, coaching, and mentorship to delivery leaders and trainers
- Manage daily training operations, resource allocation, and workforce scheduling across internal and external partner ecosystems
- Champion agentic AI platforms, synthetic role-play simulations, and adaptive learning engines with human-in-the-loop validation
- Oversee evaluation frameworks, classroom audits, and Train-the-Trainer certifications
- Partner with senior business leaders to align training strategies with operational objectives
- Participate in Super Teaming with design and operations functions
- Direct delivery governance, trainer certifications, and quality standards across external vendor/BPO partner networks
Requirements
What you’ll need- Bachelor's degree or four or more years of work experience
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Experience managing and/or leading learning delivery teams
- Experience with varied facilitation modalities
- Current HR and/or Learning & Development experience
- Willingness to travel up to approximately 25% of the time
- Leadership experience managing large-scale learning delivery teams, trainer networks, and multi-channel operations
- Experience in consultative engagement or Learning leadership
- Experience scaling innovative learning technology, including agentic AI tools, adaptive platforms, and automated delivery workflows
- Vision for scaling enterprise-wide operations and transitioning human teams toward agent-assisted learning experiences
- Experience applying process design principles, such as Lean Six Sigma
- Strategic communication skills with a track record of influencing stakeholders through data-driven storytelling
- Expertise in cross-functional delivery models, such as the Universal Trainer framework, and modern facilitation modalities including virtual, hybrid, and ILT
- Expertise in change management methodologies with demonstrated success guiding organizations through significant operational or digital shifts
Benefits
Comp & perks- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Incentive-based compensation with potential to earn more
- Remote work from home with occasional in-person trainings and meetings