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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Solutions Architects and Sales Engineers, driving technical excellence in wireless and wireline solutions, and fostering relationships with executive-level stakeholders. Proficient in developing solution architectures, conducting customer presentations, and leveraging industry standards such as TOGAF and ITIL.
Highest-signal resume keywords
Leadership In Solutions ArchitectureTechnical Proposal DevelopmentCustomer-Facing LeadershipFinancial Analysis ExperienceExpertise In Wireless And Wireline Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions DevelopmentTechnical SupportSales StrategyArchitecture ExperienceCustomer PresentationsNetwork/System DesignFinancial AnalysisMarket Trend AnalysisSolution ArchitectureTechnical Documentation
Soft Skills
Relationship BuildingCoaching And MentoringPerformance ManagementCross-Functional CollaborationCommunication Skills
Tools & Technologies
Private Wireless5G/LTEFixed Wireless AccessNetworkingAIIoTTOGAFITIL
Certifications & Qualifications
Cisco CCDACisco CCNACisco CCNPCisco CCDPCisco CCVPMicrosoft CertificationsTandberg CertificationsPolycom Certifications
Industry Keywords
Telecommunications SolutionsSales EngineeringCustomer EngagementProject DeliveryBusiness Administration
Tech Stack
Tools & technologiesIoT
About the role
Key responsibilities & impact- Lead a team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure
- Discover opportunities for more effective technical support to the sales team
- Monitor and redirect efforts and resources to maximize sales results
- Develop and cultivate relationships with senior management and executive-level stakeholders
- Interface with client personnel at all levels to provide technical support and develop sales/service opportunities
- Participate in executive briefings and customer presentations
- Conduct periodic operations reviews with Solutions Architects
- Ensure Solutions Architects complete assigned curriculum training on time
- Conduct frequent one-on-one sessions with each Solutions Architect
- Address performance concerns and implement PDP or PIP processes when necessary
- Share successes and expertise across the Solutions Architect community
- Engage with peer organizations to resolve customer issues
- Provide market information, drivers, and customer feedback to partner organizations
- Lead, mentor, and develop Sales Engineers
- Establish performance expectations, provide coaching and feedback, and conduct performance reviews
- Identify and address team skill gaps through training and development
- Foster cross-functional relationships with sales, product, engineering, and other stakeholders
- Provide technical leadership for complex wireless and wireline solutions for Global Enterprise customers
- Maintain expertise across Private Wireless, 5G/LTE, Fixed Wireless Access, Networking, AI, and IoT
- Track industry trends, emerging technologies, and competitive offerings
- Develop reusable solution architectures, technical documentation, and best practices
- Partner with sales throughout the sales cycle to drive revenue growth
- Lead technical proposals, presentations, and demonstrations
- Communicate complex technical concepts to technical and non-technical audiences
- Build relationships with key technical decision-makers in Global Enterprise organizations
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Six or more years of experience in disciplines related to selling IT and managing telecommunications solutions
- Six or more years of experience in a customer-facing leadership role with accountability for end-to-end delivery
- Five or more years of architecture experience in conceptualization, definition, and development of IT and/or telecom-based products and services
- Five or more years of experience delivering customer presentations and preparing customer-facing materials such as RFP responses, proactive proposals, and network/system designs
- Knowledge of TOGAF and/or ITIL standards for architecture and delivery
- Financial analysis experience, including P&L, ROI, cost analysis, and business case development
- Deep technical understanding of wireless and wireline products and services, including Private Wireless, 5G/LTE, Fixed Wireless Access, Networking, AI, and IoT
- Current and valid industry certifications preferred in Cisco CCDA/CCNA, CCNP/CCDP, CCVP, Microsoft, Tandberg, and/or Polycom
- Experience in sales or service preferred
- Experience providing successful project delivery preferred
- Master’s degree in Business Administration or a related field preferred
Benefits
Comp & perks- Medical, dental, and vision coverage
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Premium pay such as overtime, shift differential, holiday pay, and allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Commission-based compensation with potential to earn more