Associate Director, Security Risk Management

Verizon

. Direct day-to-day customer defense operations, including monitoring, threat alerting, and operational incident response workflows .

Posted 10/9/2026full-timeUnited StatesSenior💰 $126,000 - $242,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer defense operations, including incident response, threat monitoring, and remediation programs. Proficient in implementing cybersecurity frameworks and leading security exercises while fostering team growth and collaboration.

Highest-signal resume keywords

Customer Defense Operations ManagementCybersecurity Framework ImplementationIncident Response CoordinationThreat Monitoring and AnalysisTeam Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident Response WorkflowsVulnerability RemediationSecurity Exercises DesignData Interpretation from SIEMThreat Detection and AnalysisCyber Threat Landscape KnowledgeRemediation Program ManagementRoot Cause AnalysisKPI and KRI EstablishmentProject Management

Soft Skills

CollaborationProblem-SolvingDecision-MakingMotivationAccountability

Tools & Technologies

Security Orchestration ToolsAutomated Alerting SystemsIncident Response ToolingSIEM PlatformsFirewall and Proxy Systems

Certifications & Qualifications

CISSPCISMSecurity+Network+CERT's ITPMCISACPCICCPSix Sigma GreenbeltLean Certification

Industry Keywords

NIST CSFISO 27000 SeriesMITRE ATT&CKLockheed Martin Cyber Kill ChainSOC MethodologyCyber DrillsRed/Blue Team ExercisesTabletop SimulationsIntrusion DetectionIndicators of Compromise

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Direct day-to-day customer defense operations, including monitoring, threat alerting, and operational incident response workflows
Oversee the mid-term remediation roadmap for findings from customer incidents, vulnerability disclosures, and security exercises
Design and execute complex tabletop and live security exercises
Partner with product, network, and infrastructure teams to track remediation and validate control effectiveness
Establish KPIs and KRIs for response SLAs, time-to-remediate, and control effectiveness
Refine alerting models and detection logic to reduce false positives and improve response efficiency
Lead root cause analysis reviews after customer-impacting security events
Coordinate meetings with stakeholders, business partners, and vendors
Implement mitigating controls and support team capability growth and maturity
Support internal and external audits by producing and presenting artifacts and executive summaries
Produce executive-level operational read-outs, metrics, and case reviews
Execute short- and long-term strategic goals and socialize updates with stakeholders
Set team goals, expectations, metrics, and operational improvements to reduce time to detect, respond, and remediate risks
Conduct performance management activities, including reviews, check-ins, and disciplinary action as needed
Motivate, mentor, and advise analysts; host focused training sessions
Promote collaboration, accountability, problem-solving, decision-making, and process improvements

Requirements

What you’ll need

Bachelor’s Degree or four or more years of work experience
Eight or more years of relevant work experience required, demonstrated through job-related work experience, military experience, or specialized training or education (non-collegiate)
Experience managing employees through change, autonomy, and empowerment
Previous experience managing projects or teams to develop, execute, and complete assignments
Previous experience leading customer defense, security operations, threat response, or risk remediation functions
Experience managing remediation programs across complex enterprise environments
Experience implementing cybersecurity, network defense, and investigative frameworks such as NIST CSF, ISO 27000 series, MITRE ATT&CK, and Lockheed Martin Cyber Kill Chain
Experience planning and executing cyber drills, red/blue team exercises, or tabletop simulations targeting customer environments
Knowledge of SOC or similar environment methodology, including threat monitoring, intrusion detection, analysis, threat determination, incident handling, and remediation tracking
Familiarity with security orchestration, automated alerting, and incident response tooling
Experience interpreting data from SIEM, firewall, proxy, IPS/IDS, full packet capture, and email platforms
Knowledge of the cyber threat landscape, including adversaries, campaigns, and motivations
Experience with analysis techniques, identifying indicators of compromise, threat hunting, and identifying intrusions and potential incidents
Understanding of system development life cycle, including waterfall and agile
Certifications such as CERT's ITPM, Network+, Security+, CISSP, CISM, CFE, CISA, CPCI, CCP, Six Sigma Greenbelt, or Lean certification

Benefits

Comp & perks

Medical, dental, and vision coverage
Short- and long-term disability insurance
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Potential premium pay, including overtime, shift differential, holiday pay, and allowances
Up to 15 days of vacation per year for newly hired employees, increasing with additional service
Hybrid work arrangement with work from home and a minimum of three days per week in the office