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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and executing employee-centric GTM technology strategies while managing complex projects and leading professional teams. Proficient in optimizing revenue technology ecosystems and enhancing employee experiences through effective problem-solving and process improvement.
Highest-signal resume keywords
Revenue Operations Technology ManagementTeam LeadershipProject ManagementGTM Technology Strategy DevelopmentAI Integration in GTM
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Development ProcessProject ManagementProcess ImprovementEmployee Experience TransformationCRM/ERP Ecosystem Management
Soft Skills
Problem SolvingTeam Productivity ImprovementInterpersonal Communication
Tools & Technologies
MarketoGongAmazon ConnectGainsightLeanData/Plauti
Industry Keywords
Employee ExperienceRevenue Technology StrategyGTM Technology StackCost OptimizationSoftware Development Life Cycle
Tech Stack
Tools & technologiesERPSDLC
About the role
Key responsibilities & impact- Define and execute a comprehensive vision for the revenue-generating employee experience
- Build a cost-optimized ecosystem where employees focus on customer interactions and digital experiences are seamless
- Establish the revenue technology strategy with GTS and product stakeholders
- Align the GTM technology stack roadmap with business KPIs
- Manage technology costs
- Lead, plan, and review the work of a professional team
- Remove barriers and solve problems to improve team productivity
- Drive employee experience transformations and system optimization to reduce the number of screens
- Coordinate all stages of the software development life cycle, from business case development through evaluation
- Build processes to gather process-improvement insights from the team
- Manage the architecture, development, and administration of the CRM/ERP bolt-on ecosystem
- Manage platforms including Marketo, LeanData/Plauti, Gong, Amazon Connect/Salesloft, and Gainsight
Requirements
What you’ll need- Bachelor's degree or four or more years of work experience
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Experience managing a team
- Experience managing complex projects
- Proven track record of designing and executing an employee-centric GTM technology strategy
- Direct experience with Revenue Operations technology platforms such as Marketo, Gong, Ambition, Amazon Connect, or Gainsight, or equivalent
- Knowledge of the software development process
- Experience interacting with business clients, interfacing organizations, and application development teams
- Experience incorporating AI into the GTM motion to improve employee and customer experience
- Experience leading a virtual or distributed technology or development team
Benefits
Comp & perks- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Hybrid work arrangement with working from home and a minimum of three days per week in the office