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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing revenue operations technology platforms and leading teams to optimize employee experiences. Proven ability to align technology strategies with business objectives and drive process improvements across the software development life cycle.
Highest-signal resume keywords
Revenue Operations Technology ManagementTeam LeadershipProject ManagementEmployee-Centric GTM StrategyAI Integration in GTM
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Development ProcessProject ManagementProcess ImprovementCRM/ERP ManagementRevenue Technology Strategy
Soft Skills
Problem SolvingCollaborationCommunication
Tools & Technologies
MarketoGongAmazon ConnectGainsightLeanData/Plauti
Industry Keywords
Employee ExperienceGTM Technology StackCost OptimizationCustomer InteractionsVirtual Team Leadership
Tech Stack
Tools & technologiesERPSDLC
About the role
Key responsibilities & impact- Define and execute a comprehensive vision for the revenue-generating employee experience
- Build a cost-optimized ecosystem enabling employees to focus on meaningful customer interactions
- Partner with GTS and product stakeholders to establish the revenue technology strategy
- Align the GTM technology stack roadmap with business KPIs and manage technology costs
- Lead a team of professionals, plan and review their work, remove barriers, and solve problems
- Drive employee experience transformations and optimize systems to reduce the number of screens
- Coordinate all stages of the software development life cycle, from business case development through evaluation
- Build processes to gather process-improvement insights from the team
- Manage the architecture, development, and administration of the CRM/ERP bolt-on ecosystem
- Manage platforms including Marketo, LeanData/Plauti, Gong, Amazon Connect/Salesloft, and Gainsight
Requirements
What you’ll need- Bachelor's degree or four or more years of work experience
- Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Experience managing a team
- Experience managing complex projects
- Proven track record of designing and executing an employee-centric GTM technology strategy
- Direct experience with Revenue Operations technology platforms such as Marketo, Gong, Ambition, Amazon Connect, Gainsight, or equivalent
- Knowledge of the software development process
- Experience interacting with business clients, interfacing organizations, and application development teams
- Experience incorporating AI into the GTM motion to improve employee and customer experience
- Experience leading a virtual or distributed technology or development team
Benefits
Comp & perks- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Hybrid work arrangement with work from home and a minimum of three days per week in the office