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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project and program management within the telecommunications industry, focusing on team leadership, operational efficiency, and strategic development. Proven ability to drive innovation, manage resources, and communicate effectively with stakeholders across various functions.
Highest-signal resume keywords
Project ManagementTeam LeadershipTelecommunications Industry KnowledgeProcess ImprovementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI TrackingOKR AssessmentSOP DevelopmentConstruction ManagementLean Six SigmaDevelopment Sprint CyclesPerformance MetricsResource ManagementOperational WorkflowsField Engagement
Soft Skills
CommunicationCoachingTalent DevelopmentTeam BuildingLeadership
Certifications & Qualifications
Bachelor’s DegreeMaster’s DegreeLean Six Sigma Training
Industry Keywords
TelecommunicationsOutside Plant ConstructionCapital ManagementRural BroadbandGlobal Supply ChainEngineeringLaborEH&SL&DProcess Improvement Tools
About the role
Key responsibilities & impact- Lead end-to-end project and program management for FE&O Workforce Strategy and Construction New Product teams
- Lead a diverse workforce in executing large projects and partnering with cross-functional teams
- Create long-term vision, drive innovation, define strategy, and manage resources
- Oversee development and management, field engagement, communications, training, and launches of new technologies
- Establish, track, and assess KPIs, OKRs, and SLAs
- Define, standardize, and enforce operational workflows, SOPs, and governance frameworks
- Lead scope and timelines for construction new products including FiOS Build, Copper recycling, FTTC, Make Ready/Obligatory, HireUp contractual obligations, workforce strategy, Rural Broadband, capital management, fleet, and material requirements
- Manage project and program goals and provide team support and guidance
- Determine team strategy and manage execution of development sprint cycles and release execution
- Drive continuous improvement using current industry knowledge and technical project and program delivery methods
- Ensure organizational performance against administrative, audit, and KPI metrics
- Identify key metrics and validate benefits from improvement initiatives
- Manage performance against targets and provide leadership updates on progress, risks, decisions, and resolutions
- Communicate recommendations to business leaders and stakeholders across Labor, Global Supply Chain, Engineering, L&D, EH&S, and Human Resources
- Coach and develop teams in process improvement tools and methodologies
- Develop fact-based recommendations for senior management in complex and ambiguous environments
- Maintain telecommunications industry knowledge for strategic projects
- Partner with FE&O center and field leadership to ensure processes support key metrics and customer results
- Review daily, weekly, and monthly critical metrics
- Conduct manager reviews and provide timely employee feedback
- Build a high-performance environment through regular team and project reviews
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Ten or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Proven experience leading people and managing teams
- Track record of developing talent, promoting career growth, and inspiring team members
- Willingness to travel up to approximately 25% of the time
- Experience developing presentations and presenting to senior leaders
- Master’s degree preferred as an “even better” qualification
- Lean Six Sigma training preferred as an “even better” qualification
- Experience in outside plant construction, installation, and maintenance preferred
- Broad business knowledge in telecommunications and technology preferred
- Strong leadership skills and ability to balance multiple projects in a fast-paced environment
- Experience building and managing a team
- Experience managing multiple stakeholders in highly matrixed organizations
- Experience building scalable processes to improve efficiencies
- Experience building new teams and/or transforming existing teams
Benefits
Comp & perks- Medical, dental, vision, short and long term disability insurance
- Basic life insurance and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Matched 401(k) savings plan
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, growing with additional service
- Hybrid work arrangement with working from home and a minimum of three days per week in the office