Incident Management Analyst

Verizon

. Utilize and adhere to defined workflows and processes to drive Incident Management and mitigation efforts .

Posted 9/28/2026full-timeUnited StatesJunior💰 $72,000 - $129,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Incident Management and Cyber Incident Response, with a strong focus on collaboration with Cyber Security teams and the ability to execute and drive incidents to resolution. Proficient in utilizing security operations tools and frameworks while mentoring junior team members.

Highest-signal resume keywords

Incident ManagementCyber Incident ResponseSecurity Operations Center (SOC) ExperienceRelated Certifications (CISSP, Security+, GCIH)Dynamic and Malware Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident HandlingCyber Threat AnalysisProgramming and ScriptingRegexWindows Operating SystemUnix/Linux Operating SystemOS Networking KnowledgeIncident Response FrameworksEnterprise Antivirus ToolsHost/Network Forensics

Soft Skills

CollaborationMentoringTime Management

Tools & Technologies

EDRIDSFull Packet CaptureCyber Defense ToolsThreat Intelligence Tools

Certifications & Qualifications

A+Network+Security+CISSPGCIHGCFAGCFEGNFAGREM

Industry Keywords

Information AssuranceTelecommunications Cyber ExperienceComputer Network Defense (CND)Cyber Risks and ThreatsIncident Response Procedures

Tech Stack

Tools & technologies

Cyber SecurityDNSLinuxSMTPTCP/IPUnix

About the role

Key responsibilities & impact

Utilize and adhere to defined workflows and processes to drive Incident Management and mitigation efforts
Own, execute, and drive incidents to resolution
Partner with Cyber Security stakeholders and coordinate remediation activities across Verizon and its lines of business
Collect and document information supporting Incident Response activities, including artifacts, action items, timelines, and impacted elements
Document cyber threat analysis and investigation results, including containment, recovery, and remediation efforts
Leverage techniques and capabilities to support Cyber Incident Response and non-cyber activities
Enhance and advance Advanced Cyber Defense capabilities
Recommend solutions to optimize technical and process/procedure aspects of the end-to-end incident lifecycle
Collaborate with Threat Intelligence, Threat Hunt, DFIR, and SOC teams on after-action reviews and post-incident evaluations
Track post-incident recommendations and ensure timely resolution of identified gaps, risks, or weaknesses
Produce and maintain detailed reports on lessons learned, trends, and strategic insights for leadership
Train and mentor junior team members

Requirements

What you’ll need

Bachelor's degree or one or more years of relevant work experience
Security operations and/or Incident Handling experience
Ability to pass and/or obtain a security clearance
Related certification such as A+, Network+, Security+, CISSP, GCIH, GCFA, GCFE, GNFA, or GREM
Information Assurance or cyber experience in the telecommunications industry
Experience working in a Security Operations Center (SOC) focused on Computer Network Defense (CND)
Experience with dynamic and/or malware analysis
Experience in Cyber Intelligence or related disciplines
Experience with enterprise antivirus, EDR, IDS, Full Packet Capture, and host/network forensics tools
Knowledge of networking, including the OSI Model, TCP/IP, DNS, HTTP, and SMTP
Knowledge of system administration and security architecture
Experience executing Incident Response Frameworks and Handling Procedures
Programming and scripting experience
Experience with Regex
Strong knowledge of Windows, Unix/Linux, and OSX operating systems
Experience and knowledge of cyber risks and threats related to cyber attackers
Ability to manage multiple priorities in a dynamic environment
May occasionally require work on nights and weekends

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
Up to 15 days of vacation per year for newly hired employees, increasing with additional service
Wellness benefit options
Incentive-based compensation with potential to earn more