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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building, optimizing, and deploying AI/ML models and systems, with a strong focus on customer success and digital agent solutions. Proficient in integrating AI frameworks and managing multiple projects in fast-paced environments.
Highest-signal resume keywords
AI/ML Model DevelopmentLLM Application IntegrationAgile Software DevelopmentGoogle Cloud Platform (GCP)Orchestration Frameworks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI/ML Model BuildingModel TuningAPI DesignData IntegrationTechnical ResearchRapid PrototypingPerformance ManagementEnd-to-End AI AgentsRAG ArchitecturesAgentic AI Solutions
Soft Skills
CollaborationProject Management
Tools & Technologies
LangChainLangGraphAutoGenGoogle ADKVerint
Industry Keywords
Customer SuccessDigital Agent SolutionsAI IntegrationsEnterprise AITechnical Specifications
Tech Stack
Tools & technologiesCloudGoogle Cloud Platform
About the role
Key responsibilities & impact- Build, optimize, and deploy state-of-the-art agentic AI/ML models and systems within the Verizon Consumer Group AI team
- Implement next-generation customer success, sales, and digital agent solutions
- Develop, test, and scale agentic AI/ML solutions, specialized workflows, and LLM-powered systems
- Integrate AI agent frameworks with customer success, digital, and retail channel technologies
- Collaborate with product managers and engineering teams on production-grade technical roadmaps
- Participate in code reviews, technical design sessions, and red-teaming exercises
- Optimize model inference pipelines, API endpoints, and data integration layers
- Conduct technical research and rapid prototyping of emerging AI frameworks
- Document technical specifications and create materials showcasing pilot performance results
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- One or more years of hands-on experience building, tuning, or integrating AI/ML models and LLM applications
- Experience with Agile software development methodologies
- Degree in Computer Science, Engineering, or related field (preferred)
- Experience developing end-to-end AI agents and RAG architectures using orchestration frameworks such as LangChain, LangGraph, AutoGen, or Google ADK
- Hands-on experience with cloud-native technologies, API design, and Google Cloud Platform (GCP)
- Familiarity with enterprise AI integrations and performance management platforms such as Verint
- Ability to manage multiple projects in fast-paced environments
Benefits
Comp & perks- Medical, dental, and vision benefits
- Short- and long-term disability insurance
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
