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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing scalable AI/ML solutions, with a strong focus on agentic systems and compliance standards. Proven ability to lead technical strategy and mentor engineering teams while ensuring alignment with business objectives.
Highest-signal resume keywords
AI/ML System Design and DeploymentPython ProgrammingAgile MethodologiesCloud-Native Application Deployment on GCPMulti-Agent Orchestration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI/ML Pipeline DevelopmentProduction Conversational AIAsynchronous API DesignModel Context Protocol ImplementationRAG and EmbeddingsDocker and CI/CD PipelinesAutomated AI EvaluationsPostgreSQLRedisFastAPI
Soft Skills
Technical LeadershipMentoringCollaborationCommunicationStrategic Planning
Tools & Technologies
Google ADKLangGraphLangChainOpenTelemetryNew RelicArize PhoenixGalileoCloud RunCloud SQLBigQuery
Certifications & Qualifications
Bachelor's DegreeMaster's Degree or PhD in Computer Science or Data Science
Industry Keywords
Agentic AICognitive FrameworksData Privacy ComplianceEnterprise Tool IntegrationCustomer-Service PlatformsRetail WorkflowsIVRBillingOrderingTransaction Safeguards
Tech Stack
Tools & technologiesBigQueryCloudDockerElasticSearchGoogle Cloud PlatformGraphQLPostgresPythonRedisSOAPSQL
About the role
Key responsibilities & impact- Lead the technical vision, architectural design, and execution of agentic AI/ML solutions within Verizon Consumer Group’s AI team
- Drive technical strategy, research, and application of advanced agentic AI, LLMs, and cognitive frameworks for consumer challenges
- Design and implement production-grade, scalable AI/ML pipelines and agent architectures for digital and customer-success platforms
- Collaborate with GTS Architecture, Security, Legal, Customer Service Operations, and VCG Strategy teams
- Ensure agentic systems meet data privacy, compliance, and engineering standards
- Identify high-impact business applications and translate them into technical designs
- Develop and maintain a three-to-five-year technical roadmap for VCG agentic systems
- Mentor engineers and establish engineering best practices
- Introduce red-teaming methodologies to test system capabilities and safety boundaries
- Present technical concepts, architectures, and AI breakthroughs to executives
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Six or more years of relevant experience, demonstrated through work experience and/or military experience
- Three or more years of experience designing, building, and deploying production AI/ML systems at scale
- Experience with software development methodologies such as Agile
- Master’s degree or PhD in Computer Science, Data Science, or a related quantitative field preferred as an “even better” qualification
- Hands-on experience with production conversational AI, Python, Google ADK, LangGraph, LangChain, or comparable frameworks
- Experience with multi-agent orchestration, stateful workflows, and enterprise tool integration
- Experience designing asynchronous APIs and services using FastAPI and Pydantic
- Experience integrating enterprise REST, GraphQL, or SOAP services
- Experience implementing Model Context Protocol and agent-to-agent communication
- Experience with RAG, embeddings, Elasticsearch/vector search, semantic routing, and LiteLLM
- Experience deploying cloud-native AI applications on GCP, including Cloud Run, Cloud SQL, Cloud Storage, and BigQuery
- Experience with Docker and CI/CD pipelines
- Knowledge of PostgreSQL and Redis
- Experience developing automated AI evaluations and regression tests, including pytest
- Experience with tool-call and conversation-trajectory validation and LLM-as-judge evaluations
- Experience with AI observability and production troubleshooting using OpenTelemetry, New Relic, Arize Phoenix, Galileo, or comparable tools
- Familiarity with Pega and Digital Hub customer-service platforms
- Experience integrating AI into retail, IVR, billing, ordering, or retention workflows with authorization and transaction safeguards
- Ability to lead technical architecture, planning, and prioritization across large-scale initiatives in an Agile environment
Benefits
Comp & perks- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay opportunities, including overtime, shift differential, holiday pay, and allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Incentive-based compensation opportunity