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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service capabilities, leveraging technology to identify customer needs and provide tailored solutions. Proven ability to engage with customers and grow the customer base through effective communication and outreach.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceCommission-Based EnvironmentCommunication SkillsMerchandising and Inventory Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion for TechnologyInterpersonal SkillsProblem-Solving Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesCustomer EngagementOutbound CallsCommunity EventsTraining and Upskilling
About the role
Key responsibilities & impact- Generate retail sales by using passion for cutting-edge technology and exceptional customer service
- Learn and uncover customers' needs by creating connections and asking questions
- Position product insights and solution recommendations to provide complete sales solutions
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and up-skill in merchandising and inventory operations
- Grow the customer base through outbound calls and text messages to current Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Work 40 scheduled hours per week
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts
- Experience working in a commission-based environment
- Demonstrated sales experience communicating with customers to find solutions
- Customer service experience
- Ability to work onsite at a defined location
- Willingness to complete a 19-minute assessment if required
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- Award-winning training programs and in-person new hire experience
- Short and long term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Adoption assistance
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances
- Vacation of up to 15 days per year for newly hired employees, growing with additional service