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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service skills, utilizing technology to meet customer needs and drive retail sales. Capable of engaging with customers and the community while adapting to a commission-based environment.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service ExperienceCommission-Based Environment ExperienceCommunication SkillsTechnology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Customer ServiceAbility to Uncover Customer NeedsStrong Communication Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
MerchandisingInventory OperationsOutbound CallsCommunity EngagementUpskilling
About the role
Key responsibilities & impact- Generate retail sales using cutting-edge technology knowledge and exceptional customer service
- Uncover customer needs by creating connections and asking questions
- Recommend products and solutions tailored to customer needs
- Close sales using communication skills and intuitive technology solutions
- Develop skills through ongoing training and upskilling in merchandising and inventory operations
- Place outbound calls and send text messages to interested Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Complete a potential 19-minute assessment during the hiring process
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to work 40 scheduled hours per week
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience and award-winning training programs
- Short and long term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Adoption assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service