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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer service skills, leveraging technology to identify customer needs and provide tailored solutions. Capable of engaging with the community and expanding the customer base through effective communication and relationship-building.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommission-Based Environment ExperienceCommunication SkillsMerchandising Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GenerationInventory OperationsProduct Insights PresentationSolution RecommendationsOutbound Calling
Soft Skills
Customer EngagementRelationship BuildingAdaptabilityTeam Collaboration
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
RetailTechnology SolutionsCustomer Needs AssessmentCommunity EngagementOngoing Training
About the role
Key responsibilities & impact- Generate retail sales using cutting-edge technology knowledge and exceptional customer service
- Learn and uncover customers' needs by creating connections and asking questions
- Present product insights and solution recommendations for complete sales solutions
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and up-skill in merchandising and inventory operations
- Place outbound calls and send text messages to interested current Verizon customers
- Engage with the community at off-site Verizon-sponsored events to expand the customer base
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to work 40 scheduled hours per week
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience and award-winning training programs
- Short and long term disability
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Adoption assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances (depending on role)
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service