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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer service skills, with the ability to identify customer needs and provide tailored technology solutions. Experienced in retail operations and committed to ongoing training and development.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommission-Based Environment ExperienceTechnology Solutions KnowledgeEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Customer ServiceAbility to Create ConnectionsProblem-Solving Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
MerchandisingInventory OperationsOutbound CallsCommunity EngagementSales Closing
About the role
Key responsibilities & impact- Generate retail sales using knowledge of technology and exceptional customer service
- Learn and uncover customer needs by creating connections and asking questions
- Present product insights and solution recommendations
- Close sales by fulfilling customer needs with simple and intuitive technology solutions
- Develop through ongoing training and upskill in merchandising and inventory operations
- Place outbound calls and send text messages to interested current Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Work onsite at a defined retail location
- Work 40 scheduled hours per week
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to complete a 19-minute assessment if required
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience
- Award-winning training programs
- Medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
