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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer service skills, with a focus on utilizing technology to meet customer needs and drive retail sales. Capable of engaging with customers and the community while adapting to a commission-based environment.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommunication SkillsCommission-Based Environment ExperienceTechnology Solutions Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion for TechnologyProblem-SolvingInterpersonal Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
MerchandisingInventory OperationsOutbound CallsCustomer EngagementVerizon Retail
About the role
Key responsibilities & impact- Generate retail sales by using passion for cutting-edge technology and exceptional customer service
- Learn and uncover customers' needs by creating connections and asking questions
- Present product insights and solution recommendations for complete sales solutions
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and upskilling in merchandising and inventory operations
- Grow the customer base through outbound calls and text messages to current Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Work onsite at defined Verizon retail location(s)
- Work 40 scheduled hours weekly
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to complete a potential 19-minute assessment
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- Medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave and adoption assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Newly hired employees receive up to 15 days of vacation per year, growing with additional service