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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service capabilities, leveraging technology to identify customer needs and recommend solutions. Proven ability to engage with customers and close sales in a commission-based retail environment.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceTechnology KnowledgeCommission-Based Environment ExperienceCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesMerchandisingInventory OperationsOutbound CallsCommunity Engagement
About the role
Key responsibilities & impact- Generate retail sales using technology knowledge and customer service
- Learn and uncover customers' needs by creating connections and asking questions
- Recommend products and solutions to provide complete sales solutions
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and up-skill in merchandising and inventory operations
- Place outbound calls and send text messages to interested Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Work onsite at a defined retail location
- Work 40 scheduled hours per week
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts during peak periods
- Experience working in a commission-based environment (even better)
- Demonstrated sales experience communicating with customers to find solutions (even better)
- Customer service experience (even better)
- May be required to complete a 19-minute assessment
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- Award-winning training programs
- Medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Vacation of up to 15 days per year for newly hired employees, increasing with service
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances