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Verizon

Retail Sales Associate

Verizon

. Generate retail sales using cutting-edge technology knowledge and exceptional customer service .

Posted 10/14/2026full-timeLakeland • Florida • United StatesJuniorMid-Level💰 $16 - $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and customer service skills, utilizing technology to identify customer needs and provide tailored solutions. Capable of engaging with customers effectively and working in a commission-based retail environment.

Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceCommunication SkillsTechnology KnowledgeCommission-Based Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Exceptional Customer ServiceIntuitive Communication
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesMerchandisingInventory OperationsOutbound CallsCommunity Engagement

About the role

Key responsibilities & impact
  • Generate retail sales using cutting-edge technology knowledge and exceptional customer service
  • Learn and uncover customers' needs by creating connections and asking questions
  • Present product insights and solution recommendations for complete sales solutions
  • Close sales using communication skills and intuitive technology solutions
  • Develop skills through ongoing training and up-skill in merchandising and inventory operations
  • Place outbound calls and send text messages to current Verizon customers
  • Engage with the community at off-site Verizon-sponsored events
  • Complete a potential 19-minute assessment during the hiring process

Requirements

What you’ll need
  • High school diploma or GED
  • One or more years of relevant experience, demonstrated through work experience and/or military experience
  • Willingness to work evenings, weekends, and holidays
  • Openness to pick up additional shifts
  • Experience working in a commission-based environment
  • Demonstrated sales experience communicating with customers to find solutions
  • Customer service experience

Benefits

Comp & perks
  • Best in class medical, dental, and vision
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
  • Sales recognition programs with travel, gifts, and other incentives
  • Five weeks of paid time off (vacation, holidays, personal days)
  • 8 weeks of paid parental leave for eligible new parents
  • Up to $8K per year in tuition assistance
  • Discounts up to 50% off on Verizon products and services
  • Additional employee discounts on attractions, automotive, travel and more
  • Award-winning training programs and in-person new hire experience
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • AD&D insurance
  • Identity theft protection
  • Pet insurance
  • Group home and auto insurance
  • Up to 8 company-paid holidays per year
  • Up to 6 personal days per year
  • Adoption assistance
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances