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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service capabilities, utilizing technology to identify customer needs and provide tailored solutions. Proven ability to engage with customers and grow the customer base through effective communication and outreach.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceCommission-Based EnvironmentCommunication SkillsTechnology Solutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail SalesMerchandisingInventory OperationsOutbound CallingCustomer Needs Assessment
Soft Skills
Exceptional Customer ServiceConnection BuildingProblem SolvingAdaptabilityTeam Collaboration
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
VerizonCommunity EngagementOff-Site EventsPeak PeriodsWork Schedule Flexibility
About the role
Key responsibilities & impact- Generate retail sales using cutting-edge technology knowledge and exceptional customer service
- Uncover customer needs by creating connections and asking questions
- Present product insights and solution recommendations
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and up-skill in merchandising and inventory operations
- Grow the customer base through outbound calls and text messages to current Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Complete a potential 19-minute assessment during the hiring process
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts during peak periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to work onsite at a defined location
- Ability to work 40 scheduled hours per week
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience and award-winning training programs
- Short and long term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Adoption assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on role
- Newly hired employees receive up to 15 days of vacation per year, increasing with service