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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer service skills, leveraging technology to meet customer needs and drive retail sales. Capable of engaging with customers and the community to enhance brand presence and achieve sales targets.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommunication SkillsCommission-Based Environment ExperienceMerchandising Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem-SolvingInterpersonal SkillsAdaptability
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Sales SolutionsCustomer EngagementInventory OperationsOutbound CallsCommunity Events
About the role
Key responsibilities & impact- Generate retail sales using knowledge of cutting-edge technology and exceptional customer service
- Learn and uncover customers’ needs by creating connections and asking questions
- Position product insights and solution recommendations to provide complete sales solutions
- Close sales by using communication skills to fulfill customer needs with simple, intuitive tech solutions
- Develop through ongoing training and upskill in merchandising and inventory operations
- Place outbound calls and send text messages to current Verizon customers interested in products and services
- Engage with the community at off-site Verizon-sponsored events to expand the customer base
- Work onsite at a defined location
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment is preferred
- Demonstrated sales experience communicating with customers to find solutions is preferred
- Customer service experience is preferred
- Must be able to work onsite at a defined worksite location
- Scheduled weekly hours: 40
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience
- Award-winning training programs
- Health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, allowances, etc., depending on the role
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
- Commission opportunities, including up to $18,000 a year in individual-based commissions and potential additional earnings for exceeding sales goals