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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service skills, utilizing technology to meet customer needs and drive retail sales. Engages effectively with customers and the community to enhance brand presence and customer satisfaction.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommission-Based Sales ExperienceTechnology Solutions KnowledgeMerchandising and Inventory Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Customer ServiceCommunication SkillsProblem-Solving Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Outbound CallsSales SolutionsCommunity EngagementVerizon RetailCustomer Needs Assessment
About the role
Key responsibilities & impact- Generate retail sales using cutting-edge technology knowledge and exceptional customer service
- Identify customer needs by creating connections and asking questions
- Recommend products and complete top-down sales solutions
- Close sales and fulfill customer needs with simple, intuitive technology solutions
- Develop skills through ongoing training and up-skill in merchandising and inventory operations
- Grow the customer base through outbound calls and text messages to interested Verizon customers
- Engage with the community at off-site Verizon-sponsored events
- Work onsite at a defined Verizon retail location
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts during peak periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to complete an approximately 19-minute assessment may be required
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents; up to 16 weeks of paid time off for the birthing parent when paired with short-term disability
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience and award-winning training programs
- Short- and long-term disability
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Adoption assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on role
- Newly hired employees receive up to 15 days of vacation per year, growing with additional service
