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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales capabilities through effective communication and customer engagement, leveraging technology to provide tailored solutions. Committed to continuous development in customer service and retail operations.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommunication SkillsCommission-Based Environment ExperienceOutbound Sales Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion for TechnologyProblem-SolvingInterpersonal Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Verizon NetworkMerchandisingInventory OperationsCustomer EngagementSales Solutions
About the role
Key responsibilities & impact- Generate retail sales by using passion for cutting-edge technology and exceptional customer service to expand the Verizon network
- Learn and uncover customers' needs by creating connections and asking the right questions
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution
- Close sales using communication skills to fulfill customer needs with simple and intuitive tech solutions
- Continuously develop through ongoing training and up-skill in merchandising and inventory operations
- Grow the customer base through outbound calls and text messages to current Verizon customers interested in products and services
- Engage with the community outside the store at off-site Verizon-sponsored events to expand the loyal customer base
- Complete a potential 19-minute assessment during the hiring process
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during the summer months, November through December, and/or during peak vacation periods
- Experience working in a commission-based environment is an advantage
- Demonstrated sales experience communicating with customers to find solutions is an advantage
- Customer service experience is an advantage
- Must be able to work onsite at defined location(s)
- Scheduled weekly hours: 40
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience
- Award-winning training programs
- Health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, allowances, etc., depending on the role
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service