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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and sales skills, utilizing technology knowledge to identify customer needs and present tailored solutions. Capable of engaging with the community and expanding the customer base through effective communication and relationship-building.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceTechnology KnowledgeCommission-Based Environment ExperienceAvailability for 40 Scheduled Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication SkillsInterpersonal Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesVerizon NetworkMerchandisingInventory OperationsOutbound CallsCustomer EngagementCommunity Events
About the role
Key responsibilities & impact- Generate retail sales by using technology knowledge and customer service to expand the Verizon network
- Learn and uncover customer needs by creating connections and asking questions
- Present product insights and solution recommendations as complete sales solutions
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and upskill in merchandising and inventory operations
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services
- Engage with the community at off-site Verizon-sponsored events to expand the customer base
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- Ability to complete a potential 19-minute assessment
- Ability to work onsite at a defined location
- Availability for 40 scheduled hours per week
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
- Sales recognition programs with potential all-inclusive domestic and international travel, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- Medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- In-person new hire experience and award-winning training programs