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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales capabilities through effective communication and customer engagement, leveraging technology to provide tailored solutions. Possesses a solid foundation in customer service and merchandising, with a commitment to ongoing training and community involvement.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service ExperienceCommission-Based Environment ExperienceEffective Communication SkillsMerchandising Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion for TechnologyProblem-Solving SkillsInterpersonal Skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Sales SolutionsCustomer EngagementInventory OperationsOutbound CallsCommunity Involvement
About the role
Key responsibilities & impact- Generate retail sales using passion for cutting-edge technology and exceptional customer service
- Learn and uncover customers' needs by creating connections and asking questions
- Position product insights and solution recommendations to provide complete sales solutions
- Close sales using communication skills and intuitive technology solutions
- Develop through ongoing training and up-skill in merchandising and inventory operations
- Place outbound calls and send text messages to current Verizon customers interested in products and services
- Engage with the community at off-site Verizon-sponsored events to expand the customer base
- Work onsite at defined retail location(s)
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays; schedule provided four weeks in advance
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- May be required to take an approximately 19-minute assessment
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience
- Award-winning training programs
- Medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Newly hired employees receive up to 15 days of vacation per year, growing with additional service