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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and customer service skills, leveraging technology to meet customer needs and drive retail sales. Capable of engaging with the community and expanding the customer base through effective communication and outreach.
Highest-signal resume keywords
Retail Sales ExperienceCustomer Service SkillsCommission-Based Environment ExperienceCommunication SkillsCommunity Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GenerationProduct InsightsSolution RecommendationsMerchandising OperationsInventory Operations
Soft Skills
Customer Needs AssessmentConnection BuildingProblem Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Verizon NetworkOutbound CallsCustomer Base ExpansionRetail Environment
About the role
Key responsibilities & impact- Generate retail sales by using passion for cutting-edge technology and exceptional customer service to expand the Verizon network
- Learn and uncover customers' needs by creating connections and asking the right questions
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution
- Close sales using communication skills to fulfill customer needs with simple and intuitive tech solutions
- Continuously develop through ongoing training and up-skill in merchandising and inventory operations
- Grow the customer base through outbound calls and text messages to current Verizon customers interested in products and services
- Engage with the community outside the store at Verizon-sponsored events to expand the loyal customer base
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment (even better)
- Demonstrated sales experience communicating with customers to find solutions (even better)
- Customer service experience (even better)
- Ability to complete an approximately 19-minute assessment if required
- Ability to work onsite at a defined location
- Availability for 40 scheduled hours per week
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience
- Award-winning training programs
- Health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, allowances, etc., depending on the role
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
- Commission opportunities, including potential to earn more based on performance