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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales and customer service skills, with a focus on understanding customer needs and providing tailored technology solutions. Capable of engaging with the community and expanding the customer base through effective communication and relationship-building.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceCommission-Based EnvironmentCommunication SkillsMerchandising and Inventory Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion for TechnologyAbility to Connect with CustomersWillingness to Upskill
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesCustomer EngagementOutbound CallsText MessagingVerizon Products and Services
About the role
Key responsibilities & impact- Generate retail sales using passion for cutting-edge technology and exceptional customer service
- Learn and uncover customers' needs by creating connections and asking questions
- Present product insights and solution recommendations for complete sales solutions
- Close sales using communication skills and simple, intuitive technology solutions
- Develop through ongoing training and upskill in merchandising and inventory operations
- Place outbound calls and send text messages to current Verizon customers interested in products and services
- Engage with the community at off-site Verizon-sponsored events to expand the customer base
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts, typically during summer months, November through December, and/or peak vacation periods
- Experience working in a commission-based environment
- Demonstrated sales experience communicating with customers to find solutions
- Customer service experience
- Ability to complete an assessment if required
- Willingness to work onsite at a defined location
- Ability to work 40 scheduled hours per week
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience
- Award-winning training programs
- Health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Adoption assistance
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
- Potential premium pay such as overtime, shift differential, holiday pay, allowances, etc.