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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen through effective customer engagement and solution-based selling, leveraging bilingual fluency in English and Spanish to enhance communication and service delivery.
Highest-signal resume keywords
Bilingual Fluency In English And SpanishSales ExperienceCustomer Service ExperienceCommission-Based Environment ExperienceMerchandising And Inventory Operations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Customer ServiceCommunication SkillsProblem-Solving Skills
Certifications & Qualifications
High School Diploma Or GED
Industry Keywords
Retail SalesTechnology SolutionsCustomer Needs AssessmentOutbound CallsCommunity Engagement
About the role
Key responsibilities & impact- Generate retail sales using knowledge of cutting-edge technology and exceptional customer service
- Learn and uncover customer needs by creating connections and asking questions
- Present product insights and solution recommendations as a complete sales solution
- Close sales by fulfilling customer needs with simple, intuitive technology solutions
- Develop through ongoing training and up-skill in merchandising and inventory operations
- Place outbound calls and send text messages to current Verizon customers interested in products and services
- Engage with the community at off-site Verizon-sponsored events to expand the customer base
- Work onsite at defined Verizon retail locations
- Work 40 scheduled hours per week
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience, demonstrated through work experience and/or military experience
- Bilingual fluency in English and Spanish
- Willingness to work evenings, weekends, and holidays
- Openness to pick up additional shifts during peak periods
- Experience working in a commission-based environment preferred
- Demonstrated sales experience communicating with customers to find solutions preferred
- Customer service experience preferred
- May be required to complete an approximately 19-minute assessment
Benefits
Comp & perks- Bilingual speakers in eligible locations may receive an extra $3,000 annually on top of their base pay and commission after passing a language assessment
- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs with potential awards including all-inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents, potentially up to 16 weeks for the birthing parent when paired with short-term disability
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more
- In-person new hire experience and award-winning training programs
- Medical, dental, vision, short- and long-term disability, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance
- Up to 8 company-paid holidays per year and up to 6 personal days per year
- Paid parental leave and adoption assistance
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service