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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in selection assessment support and talent management, with a strong focus on operational execution and compliance with legal guidelines. Proficient in managing assessment platforms and providing technical support to end-users while optimizing workflows and enhancing candidate experiences.
Highest-signal resume keywords
Selection Assessment SupportTalent ManagementHR OperationsTechnical Support TroubleshootingCompliance with OFCCP
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Selection Solutions AdministrationAssessment Platforms ManagementJob AnalysesSystem TrackingVendor SupportData AuditingEmployment Testing ConceptsPresentation CreationProcess AutomationTechnical Documentation
Soft Skills
Excellent CommunicationOrganizational SkillsResourcefulnessTime ManagementDetail-Oriented
Tools & Technologies
Google SuiteWorkdayPre-Hire Assessment ToolsDigital Interviewing PlatformsAssessment Usage Data Logs
Industry Keywords
SIOPAPA StandardsUniform GuidelinesOFCCP ComplianceCandidate Support
About the role
Key responsibilities & impact- Support global selection strategies through operational execution, candidate support, and project assistance
- Administer selection solutions, assessment platforms, interview platforms, job analyses, and legal compliance practices
- Manage daily operations and configurations for assessment and digital interviewing platforms
- Handle job mappings, system tracking, and routine vendor support
- Serve as the primary contact for assessment-related inquiries
- Resolve technical support issues for candidates, recruiters, and hiring managers
- Assist Senior Managers with large-scale selection initiatives
- Support job analyses, coordinate focus groups, collect survey data, and draft initial interview guide templates
- Identify opportunities to automate administrative workflows and streamline recruiter processes
- Optimize candidate support intake
- Conduct routine audits of assessment usage, data logs, and interview documentation for compliance with company standards, OFCCP, and legal guidelines
- Develop and maintain end-user documentation, job aides, and FAQs
- Train talent acquisition partners and hiring managers on platform usage
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Four or more years of relevant experience in selection assessment support, talent management, or HR operations
- Experience troubleshooting system/platform issues and managing customer or end-user support requests
- Practical, process-oriented mindset
- Ability to excel in detail-driven, fast-paced environments
- Tech-savvy problem-solving ability
- Ability to manage competing support priorities
- Ability to communicate technical information clearly to end-users
- Familiarity with employment testing concepts and selection tools
- Experience with SIOP, APA Standards, Uniform Guidelines, and OFCCP
- Experience supporting enterprise HR systems such as Workday or pre-hire assessment tools
- Experience interacting with and managing vendors
- Experience creating and delivering presentations on relevant topics
- Proficiency in Google Suite, specifically Google Sheets and Slides
- Excellent communication, organizational, resourcefulness, and time-management skills
Benefits
Comp & perks- Medical, dental, and vision benefits
- Short- and long-term disability insurance
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Remote work from home with occasional in-person trainings and meetings