Senior Manager – Instructional Design

Verizon

. Lead the strategic direction and execution of the vendor solution curriculum portfolio .

Posted 10/28/2026full-timeRemote • United StatesSenior💰 $101,500 - $194,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading instructional design teams and managing vendor relationships while integrating AI tools and data-informed strategies to enhance curriculum effectiveness. Possesses strong change management skills and the ability to communicate complex concepts to diverse stakeholders.

Highest-signal resume keywords

Vendor Management ExperienceInstructional Design LeadershipAI Tools IntegrationChange Management SkillsData-Informed Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentPerformance EvaluationContract NegotiationData Privacy ProtocolsLearning Effectiveness MeasurementInstructional Design MethodologiesBudget OptimizationAgentic Operating ModelHuman Expertise IntegrationLearning Data Insights

Soft Skills

Creative Problem SolvingIndependent JudgmentCoaching and EmpoweringExecutive PresenceCommunication Skills

Tools & Technologies

GenAIAgent-Assisted ToolsVTeam Central

Industry Keywords

Learning & DevelopmentTraining Vendor RelationshipsQuality-By-Design CulturePerformance Gaps IdentificationInstructional RigorCompliance

About the role

Key responsibilities & impact

Lead the strategic direction and execution of the vendor solution curriculum portfolio
Orchestrate a high-performing instructional design team using human expertise and agent-augmented methodologies
Evolve curriculum strategy from traditional delivery models to an agentic operating model
Foster a quality-by-design culture
Lead sourcing and management of external training vendor relationships
Navigate contract negotiations and optimize enterprise training budgets and credit balances
Administer the Vendor Catalog within VTeam Central
Consult with business leaders to identify performance gaps and fulfill technical training needs through third-party vendors
Evaluate learning effectiveness and business impact of external training programs
Implement data-informed prioritization using learning data insights and performance signals
Integrate data privacy protocols and AI ethics into curriculum design
Establish hallucination-reduction guardrails and protect corporate intellectual property
Measure speed-to-market, cost reduction, and performance impacts of learning architectures
Lead, coach, and empower curriculum designers integrating GenAI and agent-assisted tools
Translate functional plans into operational processes and guide execution
Advise others and resolve complex issues using creativity, independent judgment, and adapted techniques

Requirements

What you’ll need

Bachelor's degree or four or more years of work experience
Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
Current HR and/or Learning & Development experience
Three or more years of experience in a people leadership role
Willingness to travel up to approximately 25% of the time
Three or more years of experience managing instructional design and/or vendor sourcing teams
Vendor management experience
Experience using and guiding others to use AI tools, such as GenAI and agent-assisted practice labs
Strong change management skills
Executive presence and ability to communicate the strategic value of an Agentic Operating Model to non-technical stakeholders
Ability to balance speed and scale with instructional rigor, safety, and compliance

Benefits

Comp & perks

Medical, dental, and vision coverage
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Potential premium pay such as overtime, shift differential, holiday pay, and allowances
Newly hired employees receive up to 15 vacation days per year, increasing with additional service