Senior Manager, Learning and Development

Verizon

. Drive operational excellence, strategic logistical coordination, vendor strategy, and financial oversight across the Global Learning and Development organization .

Posted 10/28/2026full-timeUnited StatesSenior💰 $101,500 - $194,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational excellence and strategic logistical coordination within Learning and Development, leveraging learning analytics for budget management and performance optimization. Proficient in project management and instructional design, with a focus on enhancing training delivery and operational throughput.

Highest-signal resume keywords

Learning Operations ManagementProject Management Professional (PMP)Budget ManagementInstructional DesignProcess Design Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ExcellenceTraining DeliveryLearning AnalyticsFinancial TrackingAutomated Demand-Management SystemsEvent PlanningCapacity PlanningVendor ManagementProcess OptimizationComplex Operational Throughput

Soft Skills

Stakeholder ManagementCross-Functional CollaborationStrategic ThinkingProblem SolvingCommunication

Tools & Technologies

Digital-First ArchitectureAutomated WorkflowsLearning Management SystemsData StreamsTechnical Training Facilities

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

Learning & DevelopmentHR ExperienceInstructional DesignLean Six SigmaOperational Frameworks

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Drive operational excellence, strategic logistical coordination, vendor strategy, and financial oversight across the Global Learning and Development organization
Architect, optimize, and execute scalable operational solutions for employee onboarding, facilities management, vendor deployment, and intake pipeline management
Connect complex tools, data streams, cross-functional teams, and automated workflows with digital-first architecture and agent-assisted learning operating models
Oversee end-to-end technical training rollouts and complex learning administration for enterprise-wide initiatives
Establish operational frameworks for event execution, trainer resourcing, and capacity planning across virtual and physical learning environments
Direct technical training facility footprint, equipment logistics, vehicle fleet deployment, and large-scale operational training spaces
Lead strategy, design, build, and lifecycle management for physical technical labs supporting Network training programs
Manage SOW contractor deployments and schedules for onsite and virtual programs
Use learning analytics to model budget allocations, evaluate spend, track facility utilization, and hold vendors accountable to performance SLAs
Triage and prioritize incoming business requests across enterprise channels
Guide executive stakeholders toward self-service solutions, smart intake models, and curated learner-prioritized content structures
Drive process optimization across design, delivery, digital, compliance, and enablement teams
Identify operational bottlenecks, eliminate process waste, and reduce cycle times from request intake to final deployment
Work from home with occasional in-person trainings and meetings

Requirements

What you’ll need

Bachelor's degree or four or more years of work experience
Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
Current HR and/or Learning & Development experience
Experience in training delivery and/or instructional design
Willingness to travel up to approximately 25% of the time
Experience with budget management
Project management experience
Experience managing complex operational throughput, automated demand-management systems, and financial tracking in an enterprise environment
Experience in Learning Operations, Learning Administration, and/or Event Planning
PMP certification and strong applied project management experience across cross-functional matrixed teams
Ability to leverage learning analytics to identify trends, optimize operational performance, and influence stakeholder decision-making regarding financial and facility efficiency
Experience applying process design principles such as Lean Six Sigma

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home & auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay opportunities including overtime, shift differential, holiday pay, and allowances
Up to 15 days of vacation per year for newly hired employees, increasing with additional service
Incentive-based compensation with potential to earn more