Senior Manager – Learning and Development, Design

Verizon

. Lead the strategic direction and execution of the vendor solution curriculum portfolio .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $101,500 - $177,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading curriculum strategy and vendor management while integrating AI tools and ensuring compliance with data privacy protocols. Proven ability to foster high-performing teams and evaluate the effectiveness of training programs.

Highest-signal resume keywords

Curriculum Strategy DevelopmentVendor ManagementAI Tool IntegrationPeople LeadershipChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignData AnalysisContract NegotiationPerformance EvaluationBudget OptimizationLearning Effectiveness MeasurementAgent-Augmented MethodologiesQuality-by-Design CultureOperational Process TranslationHallucination-Reduction Techniques

Soft Skills

Creative Problem SolvingIndependent JudgmentCoaching and EmpowermentHigh Executive Presence

Tools & Technologies

GenAIVTeam Central

Industry Keywords

Learning and DevelopmentVendor SourcingTraining EffectivenessData Privacy ProtocolsCompliance Standards

About the role

Key responsibilities & impact

Lead the strategic direction and execution of the vendor solution curriculum portfolio
Orchestrate a high-performing design team combining human instructional expertise with agent-augmented methodologies
Evolve curriculum strategy from traditional delivery models to an agentic operating model
Foster a quality-by-design culture
Lead sourcing and management of external training vendor relationships
Navigate contract negotiations and optimize enterprise training budgets and credit balances
Administer the Vendor Catalog within VTeam Central
Guide consultations with business leaders to identify performance gaps and fulfill technical training needs through third-party vendors
Evaluate learning effectiveness and business impact of external programs
Establish a strategic, data-informed prioritization framework using learning data and performance signals
Integrate data privacy protocols and AI ethics into the design process
Establish hallucination-reduction guardrails and protect corporate intellectual property
Measure speed-to-market, cost reduction, and performance impacts of learning architectures
Lead, coach, and empower curriculum designers to integrate GenAI and agent-assisted tools
Translate functional plans into operational processes and guide execution
Advise others and resolve complex issues using creativity, independent judgment, and adapted techniques

Requirements

What you’ll need

Bachelor's degree or four or more years of work experience
Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
Current HR and/or Learning & Development experience
Three or more years of experience in a people leadership role
Willingness to travel up to approximately 25% of the time
Three or more years of experience in a leadership role managing instructional design and/or vendor sourcing teams
Vendor management experience
Experience using and guiding others to use AI tools, such as GenAI for drafting and agent-assisted practice labs
Strong change management skills
High executive presence
Ability to balance speed and scale with instructional rigor and maintain safety and compliance standards

Benefits

Comp & perks

Medical, dental, and vision coverage
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Potential premium pay, including overtime, shift differential, holiday pay, and allowances
Up to 15 days of vacation per year for newly hired employees, increasing with additional service
Remote work from home with occasional in-person trainings and meetings