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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SQL query execution, data analysis, and fraud detection within operational workflows, while effectively managing complex projects and cross-functional initiatives. Proficient in utilizing Splunk for log monitoring and anomaly detection, translating technical insights into executive-level communications.
Highest-signal resume keywords
SQL Query ExecutionSplunk ProficiencyFraud Detection ExperienceData Analysis SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLData AnalysisFraud DetectionAnomaly DetectionRoot-Cause AnalysisOperational ComplianceData ExtractionLog MonitoringPattern RecognitionTechnical Writing
Soft Skills
Communication SkillsCross-Functional LeadershipTrust BuildingAdaptabilityTime Management
Tools & Technologies
SplunkSQL ServerTeradataGoogle Cloud Platform
Industry Keywords
Operational WorkflowsAccount SecurityThreat OperationsRisk ManagementWireless SystemsWireline Systems
Tech Stack
Tools & technologiesCloudGoogle Cloud PlatformSplunkSQL
About the role
Key responsibilities & impact- Conduct root-cause investigations into operational failures, security events, and complex fraud schemes involving wireline and wireless architectures
- Partner with the Executive Relations Team to support sensitive account requests and manage urgent, high-visibility escalations
- Provide oversight of account lock removal and account protections, including SIM lock and port freeze
- Use Splunk and enterprise tools to analyze log data, build custom searches, track advanced threat patterns, and detect system anomalies
- Write, optimize, and execute SQL queries across SQL Server, Teradata, and Google Cloud Platform to extract and synthesize raw data
- Review daily security events to identify suspicious internal or external threat actor behavior
- Analyze operational and sensitive data to identify trends, establish baselines, and detect outliers or emerging threats
- Manage multiple complex projects and investigative work streams while ensuring timely deliverables and operational compliance
- Adapt to changes in systems, operational processes, data structures, and the threat landscape
- Identify ways to implement AI into daily operations
- Provide scheduled and unscheduled after-hours, weekend, and holiday coverage
- Translate technical insights into clear executive briefings and security solutions
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
- Hands-on experience writing and executing SQL queries in production environments
- Solid understanding of wireless and wireline systems, operational workflows, and account security
- Experience in fraud detection, security, risk management, or threat operations
- Ability to analyze unstructured operational data, recognize patterns, and isolate system outliers
- Ability to lead cross-functional initiatives, manage competing priorities, and build trust across diverse teams
- Proficiency in Splunk for data extraction, log monitoring, and anomaly detection preferred
- Experience managing multiple technical work streams, project deadlines, and cross-functional technical relationships preferred
- Ability to turn complex technical findings into root-cause analyses and executive-level presentations preferred
- Exceptional written and verbal communication skills, including writing formal executive summaries under tight deadlines preferred
Benefits
Comp & perks- Medical, dental, and vision coverage
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Hybrid work arrangement with work from home and a minimum of three days per week in the office
