Senior Manager, Security Operations

Verizon

. Investigate complex operational anomalies, fraud patterns, and security threats across wireline and wireless systems .

Posted 9/24/2026full-timeUnited StatesSenior💰 $98,500 - $188,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud investigations, security threat analysis, and operational compliance, with a strong ability to analyze data and recognize patterns. Proven capability in managing complex projects and leading cross-functional initiatives while maintaining effective communication with executive teams.

Highest-signal resume keywords

Fraud InvestigationsSecurity Threat AnalysisSQL Query ExecutionData AnalysisCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisFraud InvestigationsSecurity Risk ManagementSQL Query ExecutionOperational ComplianceRoot Cause AnalysisAccount SecurityThreat OperationsPattern RecognitionProject Management

Soft Skills

Exceptional Communication SkillsCollaborationAdaptabilityLeadershipTime Management

Industry Keywords

Wireless SystemsWireline SystemsOperational WorkflowsCyber SecurityCorporate SecurityEthics and InvestigationsExecutive RelationsSensitive Account RequestsSecurity LiaisonThreat Landscape

Tech Stack

Tools & technologies

Cyber SecuritySQL

About the role

Key responsibilities & impact

Investigate complex operational anomalies, fraud patterns, and security threats across wireline and wireless systems
Perform root cause analyses and recommend strategies to improve program and business security
Partner with the Executive Relations Team on sensitive account requests and urgent, high-visibility escalations
Provide oversight of account lock removal and account protections, including SIM lock and port freeze
Review daily security events to identify suspicious internal or external threat actor behavior
Analyze large operational and sensitive data sets to identify trends, establish baselines, and detect outliers or emerging threats
Manage multiple complex projects and investigative work streams while ensuring timely deliverables and operational compliance
Build collaborative relationships across Cyber Security, Corporate Security, Ethics and Investigations, technical partners, and other business units
Adapt to changes in systems, operational processes, data structures, and the threat landscape
Identify ways to implement AI into daily operations
Serve as a security liaison to Executive Relations Teams

Requirements

What you’ll need

Bachelor’s degree or four or more years of work experience
Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
Solid understanding of wireless and wireline systems, operational workflows, and account security
Proven experience in fraud investigations, security, risk management, or threat operations
Ability to analyze data, recognize patterns, and isolate system outliers
Exceptional written and verbal communication skills
Proven experience writing formal executive summaries under tight deadlines
Ability to lead cross-functional initiatives and manage competing priorities
Hands-on experience writing and executing SQL queries in production environments
Ability to provide scheduled and unscheduled after-hours, weekend, and holiday coverage

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
Up to 15 days of vacation per year for newly hired employees, increasing with additional service
Incentive-based compensation with potential to earn more
Hybrid work arrangement