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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving sales growth and developing high-performance teams within the small to medium business market. Proficient in customer retention strategies, sales goal management, and fostering community relationships to enhance customer satisfaction.
Highest-signal resume keywords
Quota-Based Sales ExperienceLeadership ExperienceCustomer Retention Tools ImplementationWireless Industry KnowledgeTeam Development and Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Goal ManagementSales ForecastingFunnel ManagementBilling Systems KnowledgePOS Systems Knowledge
Soft Skills
Team BuildingCustomer ResolutionCommunication Skills
Certifications & Qualifications
Bachelor's DegreeValid Driver's License
Industry Keywords
Small Business MarketRetail SalesMarketingCustomer ExperienceCommunity Relationships
About the role
Key responsibilities & impact- Support business growth for the small to medium business market
- Drive vision, purpose, and strategic and tactical plans for the small business channel
- Build a high-performance team culture and deliver outstanding sales results and customer experiences
- Identify and implement customer retention tools
- Develop, assign, and monitor sales goals
- Lead multiple direct reports to produce high-performance results
- Train sales teams on new products, services, and selling skills
- Network and research to generate leads
- Generate and analyze sales, forecast, and funnel-management reports
- Maintain knowledge of promotional elements
- Drive cross-channel support with Business Sales, Retail, and Indirect sales channels
- Develop local community relationships
- Primarily work from customer or field locations, with occasional visits to a Verizon location for in-person training and meetings
Requirements
What you’ll need- Bachelor’s degree or four or more years of work experience
- Six or more years of relevant experience, demonstrated through work and/or military experience, or specialized training
- Experience in a quota-based sales environment
- Billing and POS systems knowledge
- A valid driver’s license
- Three or more years of experience in retail sales or marketing
- Leadership experience
- Knowledge of the wireless industry
- Experience developing and coaching a high-performing team
- Proven success in customer resolution and satisfaction
Benefits
Comp & perks- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
- Up to 15 days of vacation per year for newly hired employees, growing with additional service
- Commission-based compensation with potential to earn more