Senior Manager – SMB Sales

Verizon

. Support business growth for Verizon’s small to medium business market .

Posted 11/10/2026full-timeBuffalo • New York • United StatesSenior💰 $87,500 - $152,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving sales growth and developing high-performance teams within the small to medium business market. Proficient in customer retention strategies, sales goal management, and fostering community relationships.

Highest-signal resume keywords

Quota-Based Sales ExperienceLeadership ExperienceCustomer Resolution and SatisfactionWireless Industry KnowledgeSales Team Development and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingFunnel Management ReportingCustomer Retention ToolsSales Goal MonitoringBilling Systems KnowledgePOS Systems Knowledge

Soft Skills

Team BuildingCustomer Experience ManagementStrategic Planning

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Small Business MarketRetail SalesMarketingLead DevelopmentCross-Channel Support

About the role

Key responsibilities & impact

Support business growth for Verizon’s small to medium business market
Drive vision, purpose, and strategic and tactical plans for the small business channel
Build a high-performance team culture and deliver outstanding sales results and customer experiences
Identify and implement customer retention tools
Develop, assign, and monitor sales goals
Lead multiple direct reports to produce high-performance results
Train sales teams on new products, services, and selling skills
Network and research to generate lead development
Generate and analyze sales, forecast, and funnel-management reporting
Maintain knowledge of promotional elements
Drive cross-channel support with Business Sales, Retail, and Indirect sales channels
Develop local community relationships
Primarily work from customer or field locations, with occasional visits to a Verizon location for in-person training and meetings

Requirements

What you’ll need

Bachelor’s degree or four or more years of work experience
Six or more years of relevant experience, demonstrated through work and/or military experience or specialized training
Experience in a quota-based sales environment
Billing and POS systems knowledge
A valid driver’s license
Three or more years of experience in retail sales or marketing
Leadership experience
Knowledge of the wireless industry
Experience developing and coaching a high performing team
Proven success in customer resolution and satisfaction

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service
Commission-based compensation with potential to earn more
Award-winning total rewards package