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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Marketing, particularly within Enterprise and Public Sector segments, leveraging data analytics to inform marketing strategies and drive growth. Proficient in developing and executing data-driven marketing programs that enhance customer retention and optimize ROI.
Highest-signal resume keywords
B2B Marketing ExperienceData-Driven Marketing StrategyMarketing Automation and CRM PlatformsCustomer Lifecycle ManagementGrowth and Retention Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing Program DevelopmentCustomer Behavioral AnalysisDirect Marketing TacticsOmnichannel CampaignsMarketing AnalyticsSegmentation StrategiesROI MeasurementCreative Brief DevelopmentTrends AssessmentProduct Propensity Modeling
Soft Skills
Ability to Drive ResultsThought LeadershipEffective CommunicationCollaborationAdaptability
Tools & Technologies
AdobeSalesforce (SFDC)Database Marketing ToolsMarketing Automation Platforms
Certifications & Qualifications
Bachelor’s Degree in MarketingMBA in Marketing (Preferred)
Industry Keywords
Enterprise SegmentPublic Sector SegmentWireless ProductsWireline ProductsCustomer Insights
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Build and run marketing programs for business customers in Enterprise and Public Sector segments
- Analyze detailed customer behavioral data and design and implement marketing programs to accelerate account growth and reduce churn
- Identify targeting and content opportunities through business segmentation, decision maker characteristics and industry-specific needs
- Work with external agency partners and internal sales, finance, operations, WCC and marketing teams to build and execute programs
- Determine program effectiveness and ROI and recommend improvements
- Develop growth and retention strategies around key stages in the customer lifecycle
- Build and drive data-driven base marketing campaigns and omnichannel campaigns across email, digital and outbound calling
- Develop briefs and influence creative development of core touchpoints
- Collaborate with business analytics and database marketing teams to recommend product propensity and revenue growth model opportunities
- Analyze customer behavior, segment trends and historical data to develop targeting and testing strategies
- Understand competitive landscape, purchasing behavior and drivers of growth and churn, translating insights into actionable tactics
- Drive growth and retention strategies focused on increasing revenue and protecting the customer base
Requirements
What you’ll need- Bachelor’s degree in Marketing, Finance, or four or more years of work experience
- Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
- Experience using data and analytics to inform marketing strategy
- MBA in Marketing (preferred)
- B2B Marketing experience, especially in Enterprise & Public Sector segments
- Proven track record of loyalty & growth marketing ideation and execution
- Understanding of direct marketing tactics (DM, EM, Digital & Outbound Calling)
- Solid understanding of wireless and wireline products and customers
- Strong understanding of B2B marketing analytics and measurement
- Ability to translate complex ideas and express them in concise, simple to understand ways
- Ability to drive results at all levels, regardless of reporting structures
- Thought leadership, trends assessment and customer insights
- Experience with marketing automation and CRM platforms (eg Adobe, SFDC)
- Experience working for a technology company
- Ability to work under pressure on multiple projects simultaneously while meeting deadlines with frequent interruptions and redefined priorities
Benefits
Comp & perks- Medical, dental, vision, short and long term disability insurance
- Basic life insurance and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Matched 401(k) savings plan
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Premium pay such as overtime, shift differential, holiday pay, allowances, etc., depending on the role
- Up to 15 days of vacation per year for newly hired employees, increasing with additional service
- Hybrid work arrangement
