Senior Sales Solutions Partner – Unified Communications, Contact Center Services

Verizon

. Find technology solutions to help large enterprise customers transform communication infrastructure and elevate customer experience .

Posted 10/22/2026full-timeUnited StatesSenior💰 $130,000 - $226,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in selling and consulting on complex IT and communication solutions, with a strong focus on UCaaS and CCaaS technologies. Proven ability to build relationships with senior leaders and drive digital transformation initiatives that enhance customer experience and agent productivity.

Highest-signal resume keywords

UCaaS ExpertiseCCaaS SolutionsDigital Transformation ConsultingSales Cycle ManagementC-Suite Presentations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VoIPPBXSIP TrunkingAI-Driven CX SolutionsCloud Contact Center PlatformsSales StrategyCustomer Needs DocumentationImplementation Barrier MitigationComplex IT Solutions SellingMultinational Account Management

Soft Skills

Relationship BuildingCommunication SkillsProblem SolvingNegotiation SkillsTeam Collaboration

Industry Keywords

Customer ExperienceHybrid WorkforceAgent ProductivityDigital TransformationCX ROIEnterprise ClientsSales GoalsManaged SolutionsGlobal Voice ArchitecturesField Sales

Tech Stack

Tools & technologies

CloudVoIP

About the role

Key responsibilities & impact

Find technology solutions to help large enterprise customers transform communication infrastructure and elevate customer experience
Help customers empower hybrid workforces, streamline agent productivity, and build brand loyalty through AI-infused interactions
Forge strong relationships with senior leaders and key influencers within large global accounts
Evaluate gaps in customer communication workflows and agent performance
Propose tailored CCaaS, UCaaS, and AI-driven automation solutions
Manage the full sales cycle from discovery and solution architecture through closing and customer satisfaction
Partner with internal resources and account teams to orchestrate complex, large-scale deals
Primarily work from customer or field locations, with occasional visits to Verizon locations for in-person training and meetings

Requirements

What you’ll need

Bachelor’s degree or four or more years of work experience
Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training
Experience selling or consulting on complex IT or communication solutions
Willingness to travel to meet with enterprise clients
Experience presenting business cases to C-suite buyers, particularly regarding digital transformation or CX ROI
Deep understanding of the UC and CC landscape, including VoIP/PBX, SIP trunking, and cloud contact center platforms (CCaaS)
Proven success selling complex managed solutions such as AI-driven CX, virtual contact centers, or global voice architectures
Track record of meeting challenging sales goals and managing high-value, multinational accounts
Technical proficiency in documenting customer needs and mitigating implementation barriers
Spanish language skills desirable but not essential

Benefits

Comp & perks

Medical, dental, and vision insurance
Short- and long-term disability insurance
Basic and supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home and auto insurance
Matched 401(k) savings plan
Up to 8 company-paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay opportunities such as overtime, shift differential, holiday pay, and allowances
Up to 15 days of vacation per year for newly hired employees, increasing with additional service
Award-winning total rewards package