Social Media Coordinator

Vernon Downs Casino & Hotel

. Develop original content and suggest creative ways to attract more customers to social media and the brand .

Posted 10/3/2026full-timeVernon • New York • United StatesMid-LevelSenior💰 $18 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content creation and social media management, with a strong focus on customer engagement and feedback. Proficient in analytics review and marketing program development to enhance brand visibility and customer experience.

Highest-signal resume keywords

Content CreationSocial Media ManagementCustomer EngagementMarketing Program DevelopmentExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content WritingPhoto EditingVideo EditingAnalytics ReviewPromotional Content Development

Soft Skills

Consulting SkillsPresentation SkillsCustomer Service

Tools & Technologies

Google BusinessYelpTripAdvisorFacebookTwitterInstagramLinkedIn

Industry Keywords

Integrated MarketingCustomer FeedbackBrand EngagementPromotionsGuest Service

About the role

Key responsibilities & impact

Develop original content and suggest creative ways to attract more customers to social media and the brand
Assist with promotions and customer service in various marketing functions
Provide excellent guest service to internal and external guests
Support the company culture of creating a fun and entertaining experience
Respond to reviews, comments, visitor posts, and messages within 15 minutes to within the hour
Drive customer feedback and content by reaching out to customers for reviews, testimonials, and resort experiences
Update, maintain, and respond to reviews on third-party websites including Google Business, Yelp, and TripAdvisor
Review analytics weekly and adjust content posting times and material as needed
Collaborate with department directors to represent each area of the property correctly
Create daily engaging content and manage social media platforms including Facebook, Twitter, Instagram, and LinkedIn
Drive client engagement using customer experiences, testimonials, and property moments
Coordinate with upper marketing management to keep website, social, print, and programming media in sync
Learn and understand Everi slots program locations and photograph jackpots
Photograph, edit, upload, and write creative content for promotions, food outlets, winners, hotel specials, bands, and events
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma/GED required
Associate degree preferred
3+ years of integrated Marketing program development preferred
Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
Availability for Friday evenings and Saturdays