Customer Accountant I

Verra Mobility

. Assist in daily implementation activities, including meetings, vendor interactions, and reporting.

Posted 10/14/2026full-timeRemote • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in accounting and collections with a strong focus on customer service, problem resolution, and adherence to compliance standards. Proficient in managing vendor relationships and conducting reconciliations while maintaining high ethical standards and attention to detail.

Highest-signal resume keywords

Accounting ExperienceCollections ManagementAdvanced Excel SkillsVendor Relationship ManagementSOX Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AccountingAccounts PayableCollectionsReconciliationChargeback ManagementQuality AssuranceData AnalysisProblem ResolutionVendor Account ManagementFinancial Reporting

Soft Skills

Customer ServiceAttention to DetailTime ManagementProfessionalismTeam Collaboration

Tools & Technologies

MS WordMS Excel

Industry Keywords

ACHFedwireCHIPSRTPSWIFTZelleSOX ControlsOperational ChallengesClient BankingConfidentiality

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Assist in daily implementation activities, including meetings, vendor interactions, and reporting.
Troubleshoot and resolve issues arising during implementation.
Maintain positive vendor relationships by delivering exceptional customer service.
Oversee quality assurance for team tasks, including chargeback and return check efforts.
Coordinate with collection vendors regarding errors or identified issues.
Address service issues and collaborate with departments to resolve operational challenges.
Identify situations impacting customers and implement timely customer-service solutions.
Reconcile vendor accounts and statements to ensure accurate billing.
Conduct daily and monthly reconciliations of nationwide collection programs.
Manage daily collection escalations from collection partners.
Match reports and resolve daily discrepancies related to collections and occasionally chargebacks.
Serve as a Subject Matter Expert supporting the Client Banking Manager.
Adhere to SOX controls, company policies, and procedures.
Perform additional duties as required.

Requirements

What you’ll need

A minimum of 3 years of experience in accounting or accounts payable.
At least 3 years of experience in implementation and collections.
A Bachelor’s degree in Accounting, Finance, or a related field is preferred, or equivalent experience.
Proficient in software applications, particularly MS Word and Excel; advanced Excel skills are a plus.
Strong sense of urgency and personal initiative in customer service and problem resolution.
Meticulous attention to detail in composing, typing, and proofreading materials.
Ability to establish priorities and meet deadlines.
Professionalism, follow-through, and high ethical standards.
Ability to maintain strict confidentiality regarding company, employee, and customer matters.
Ability to work effectively in a team environment and collaborate across business areas.
Strong time management skills.
Knowledge of money movement domains including ACH, Fedwire, CHIPS, RTP, SWIFT, and Zelle.
Ability to provide clients with relevant information and data.
Ability to maintain composure in challenging situations and escalate issues to management when necessary.