Implementation Consultant

Verra Mobility

. Lead and coordinate the business requirements process, managing stakeholder contributions and validating and documenting requirements .

Posted 10/19/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business requirements management, documentation practices, and client configuration for technology implementations. Proficient in coordinating with stakeholders and technical teams to ensure alignment with business objectives and compliance standards.

Highest-signal resume keywords

Business Requirements ManagementClient ConfigurationDocumentation ManagementProject Management ToolsAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisImplementation CoordinationProcess Flow DevelopmentWorkflow StandardizationContract Review

Soft Skills

Strong AccountabilityOrganizational SkillsInitiativeExcellent Communication

Tools & Technologies

Azure DevOpsServiceNowJira

Industry Keywords

Stakeholder ManagementComplianceOperational WorkflowsImplementation RisksAudit Trails

Tech Stack

Tools & technologies

AzureServiceNow

About the role

Key responsibilities & impact

Lead and coordinate the business requirements process, managing stakeholder contributions and validating and documenting requirements
Assess client business objectives, operational workflows, business rules, and implementation requirements
Support the Project Leader with implementation milestones and deliverables
Identify, document, and communicate implementation risks, dependencies, and challenges
Coordinate timely resolution with appropriate stakeholders
Draft, review, finalize, and deliver program-specific documentation, including citations, notices, certifications, affidavits, and other required materials
Maintain document version control, revision histories, and audit trails across multiple client programs
Ensure documentation and configuration requirements align with legislation, business rules, internal policies, and system capabilities
Identify compliance concerns and coordinate review and resolution
Improve requirements gathering, documentation management, workflow efficiency, and implementation practices

Requirements

What you’ll need

Minimum of five years of experience in a client-facing role involving business requirements management, business analysis, client configuration, implementation coordination, or a related discipline supporting technology implementations
Experience partnering with Engineering, Software Development, Product, or other technical teams to translate business requirements into system configurations, technical specifications, or implementation deliverables
Exceptional attention to detail and ability to identify discrepancies, validate complex information, maintain accurate records, and produce high-quality work
Strong information retention and organizational skills
Strong accountability and ownership
Initiative and self-directed learning skills
Excellent written and verbal communication skills
Experience reviewing contracts and related agreements, including Statements of Work (SOWs) and Professional Services Agreements (PSAs)
Experience developing, documenting, maintaining, and standardizing process flows, workflows, business rules, and procedural documentation
Familiarity with project management and issue-tracking tools such as Azure DevOps, ServiceNow, and Jira
Ability to manage multiple client requirements, documentation deliverables, and implementation priorities while meeting deadlines