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Implementation Consultant
Verra Mobility. Lead integration of T2’s products into customer operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced project management and organizational skills while leading the integration of T2’s products into customer operations. Possesses detailed knowledge of T2’s software products and the ability to provide technical training and support.
Highest-signal resume keywords
Project ManagementSoftware ImplementationTechnical TrainingRelational DatabasesT2 Software Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningSystem IntegrationBusiness Specification DevelopmentTechnical Requirement InterpretationData Import/Export AnalysisOracle SQLCrystal ReportsMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
Strong Written CommunicationStrong Oral CommunicationProblem SolvingTask PrioritizationIndependent Work
Tools & Technologies
T2 Software ProductsTechnical DocumentationProcess Flows
Industry Keywords
Parking IndustryCustomer OperationsImplementation IssuesChange ControlUser-Group Conferences
Tech Stack
Tools & technologiesOracleSQL
About the role
Key responsibilities & impact- Lead integration of T2’s products into customer operations.
- Advise customers on product creation, design, specification, testing, and implementation.
- Serve as the primary customer contact for business functionality during implementation.
- Review customer workflows, decision processes, business objectives, parking operations, procedures, and technology infrastructure.
- Prepare and maintain business and functional specifications and develop project operational designs.
- Interpret customer business and technical requirements and recommend system configuration options.
- Advise customers and T2 staff on resolving technical and complicated implementation issues.
- Lead project planning and systems-integration implementation across cross-functional departments.
- Coordinate installations, moves, or changes involving T2 and customer groups.
- Oversee change control, identify and resolve system problems, and implement production corrections.
- Develop internal and external implementation and production documentation, process flows, and procedures.
- Provide software installation support and training for groups and individuals.
- Manage multiple system installations and projects simultaneously.
- Analyze external systems, databases, and data import/export capabilities for conversion specifications and interface plans.
- Participate in user-group conferences and trade shows, including breakout sessions and customer technical guidance.
- Participate in product documentation development, product testing, bug research, and product-enhancement input.
Requirements
What you’ll need- A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience.
- Advanced experience and knowledge of a technical nature required.
- Advanced experience and knowledge in project management and organizational skills required.
- Experience in providing technical training experience preferred.
- Experience in software implementation preferred.
- Ability to travel at least 50% of the time.
- Detailed knowledge of T2’s software products, services, and processes required.
- Advanced knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.
- Demonstrated ability to learn and implement new software systems.
- Knowledge of relational databases.
- Basic knowledge of Oracle SQL preferred.
- Basic knowledge of Crystal Reports preferred.
- Knowledge of parking industry preferred.
- Strong written and oral communication skills.
- Ability to work in a remote environment with little to no supervision.
- Ability to read, analyze, and interpret general business, professional, and technical documents.
- Ability to write presentations, reports, proposals, and correspondence.
- Ability to effectively present information and respond to questions from prospects, customers, management, and staff.
- Ability to solve practical problems and deal with a variety of variables.
- Ability to prioritize tasks and negotiate priority with end users.
- Ability to work under deadline pressure and extra hours if needed.
- Ability to work effectively independently.
- Must have a valid driver's license.
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities
- Candidate personal data retention limited to two years following recruitment-process closure, with explicit consent