Customer Account Manager, Strategic Accounts

Versapay

. Own and grow a portfolio of existing customers, including complex multi-entity accounts .

Posted 10/6/2026full-timeRemote • CanadaSeniorLead💰 CA$125,000 - CA$145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B SaaS sales with a focus on managing complex, multi-entity accounts and driving digital transformation in the invoice-to-cash process. Proven ability to build strong relationships, close high-value deals, and effectively collaborate with cross-functional teams.

Highest-signal resume keywords

B2B SaaS Sales ExperienceAccount ManagementNegotiation SkillsCRM Software ProficiencyChallenger Selling Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Quota AchievementComplex Deal ClosingDigital Transformation SalesPipeline ManagementForecasting Accuracy

Soft Skills

Excellent CommunicationRelationship BuildingCuriosityConfidenceEnthusiasm

Tools & Technologies

SalesforceMicrosoft Office SuiteSales Engagement Platforms

Industry Keywords

Payments SolutionsAR AutomationCash Application SolutionsFinance Leadership EngagementPE-Backed Accounts

About the role

Key responsibilities & impact

Own and grow a portfolio of existing customers, including complex multi-entity accounts
Identify opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions
Partner with Customer Success Managers to develop coordinated account strategies and execute strategic account plans
Engage finance, accounting, and IT executives and PE-backed or holding-company stakeholders to understand priorities and transformation goals
Lead the commercial motion, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation
Sell top-down at the finance leadership level and, where relevant, at sponsor or holding-company level
Serve as the primary point of contact for sales-related activities throughout the expansion cycle
Track and forecast pipeline activities and provide reliable updates to management
Collaborate with Product, Marketing, Solutions Consulting, and Implementation
Act as a trusted advisor by teaching best practices, uncovering inefficiencies, and recommending tailored solutions

Requirements

What you’ll need

7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts
Experience managing and growing existing accounts, with a strong focus on relationship building and client retention
Excellent communication, negotiation, and presentation skills
Ability to close complex, mid-market deals without executive sponsorship
Track record of success crushing sales quotas and closing deals with an average selling price of $50K+
Ability to sell digital transformation in the invoice-to-cash process
Challenger selling approach: lead with commercial insight, teach customers, tailor conversations, and control the sales process
Curious, confident, and enthusiastic; able to deeply understand customer problems
Ability to manage multiple moving pieces and coordinate internal teams
Process-oriented with excellent pipeline hygiene and accurate forecasting
Proficiency in CRM software such as Salesforce
Proficiency in Microsoft Office suite
Experience using Sales Engagement Platforms such as Salesloft, Outreach, or HVS